About the Position
The Event Development Manager, Business Events plays a crucial role in driving the success of Edmonton’s Business Events team. This position will oversee and lead the vision, planning, and implementation of key marketing enhancements, event servicing, and partnership opportunities for major attracted business events. Your goal is to provide event planners with the best possible experience in our city while fostering strong relationships, expanding event potential, and facilitating valuable connections with prospective business partners.

As the Event Development Manager, Business Events you will collaborate closely with the Visitor Economy Team to leverage business events to promote Edmonton as both a vibrant four-season destination through the Explore Edmonton B2C brand and a premier event host destination through the Explore Edmonton B2B brand. You will work directly with internal stakeholders, including Edmonton Global, the City of Edmonton Event Attraction & Partnership team, and Civic Events & Festival Liaisons, ensuring a seamless one-stop-shop experience for event planners.

As the successful candidate, you will:

• Lead the vision, planning, and execution of marketing enhancements, event servicing, and partnership strategies for major business events.
• Act as the point of contact for the client once they have decided Edmonton for their conference. The Business Development Account Manager (BDAM) introduces them to the client.
• For major business events, assist with the creation and development of sales missions, activations, and marketing approaches for attraction opportunities – work with sales teams on coordinating and fulfilling necessary logistics i.e. GO West
• Collaborate with the Visitor Economy Team to promote Edmonton as a year-round tourism destination and a premier event host city.
• Develop and foster strong relationships with event planners, stakeholders, and business partners.
• Oversee logistics, timelines, and execution of events, ensuring seamless operations from start to finish.
• Encourage and inspire event partners to explore opportunities that celebrate Treaty 6 Indigenous culture and history both authentically and respectfully.
• Provide creative and strategic input on the development of funding benefits and asset negotiations to support the Explore Edmonton organization.
• Oversee operational discussions for attracted events with key stakeholders to ensure a cohesive and streamlined process.
• Drive performance and focus on delivering successful outcomes with attention to detail and precision.
• Continue to work alongside Event Attraction Strategist at the City of Edmonton to develop the Show Your Badge Program.
• Serve as a key part of the event sales process, differentiating Edmonton in the competitive event attraction tourism industry.
• Contribute to the recovery of Edmonton's visitor economy by promoting our city’s capabilities and strengths as a leading event destination.
• Act as an internal project management lead for business events by providing a seamless transfer from Sales to Event Development.
• Develop and grow relationships with local suppliers, agencies, contractors, attractions, experience providers, influencers, and businesses.
• Support and provide input to the progression and ongoing development to the Business Events team processes, plans, and road map.
• Support and provide input to the progression and ongoing development of the City of Edmonton Event Growth and Attraction Strategy for Edmonton Events (Sport & Culture) and Business Events.
• Actively participate and support City wide initiatives like Ribbon of Green, WinterCity, LiveActive, etc.

Qualifications

• Bachelor's degree in Event Management, Hospitality, Marketing, or related field.
• Minimum of 3-5 years of experience in event management, business development, or related roles.
• Proven track record of developing successful partnerships and executing high-profile events.
• Maintain a positive, solution-focused approach to tasks and responsibilities, demonstrating flexibility and adaptability.
• Strong understanding of the tourism and event attraction industry, with a strong knowledge of the City of Edmonton and its tourism offerings to enhance event planning and promote the destination effectively, knowledge of local venues and experiences is an asset.
• Excellent communication, negotiation, and interpersonal skills.
• Highly creative, with the ability to think outside the box and develop innovative solutions.
• Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment.
• Familiarity with Edmonton’s event landscape and visitor economy is an asset.

Why Join Us?
As an integral part of our Business Events team, you will play a pivotal role in promoting Edmonton as a world-class event destination. Your work will directly impact the recovery of Edmonton’s visitor economy and enhance the city’s reputation as a premier host for business events. This is a unique opportunity to shape the future of business events in Edmonton and contribute to a vibrant, dynamic team.

Please note: This position is a hybrid role, with three days per week in-office and two days per week working from home. Occasional travel and overtime may be required.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than April 15, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About the Position

Join a dynamic and innovative team as a Marketing Specialist, Venues at Explore Edmonton, where you’ll be at the heart of marketing campaigns, website optimization, and much more! Reporting to the Marketing Account Manager, Venues, you will play a key role in supporting Explore Edmonton’s Global Marketing team, focusing on two iconic venues: Edmonton EXPO Centre and Edmonton Convention Centre. In this exciting role, you’ll collaborate with passionate team members to drive impactful marketing initiatives, boost revenue, and elevate brand engagement for both venues. Be part of a vibrant team working to enhance stakeholder value and create lasting connections with the Edmonton EXPO Centre and Edmonton Convention Centre brands

What You’ll Do

• Partner with the Marketing Account Manager, Venues, to plan and execute cutting-edge, dynamic marketing campaigns for Explore Edmonton’s iconic venues: Edmonton EXPO Centre and Edmonton Convention Centre.

• Play a pivotal role in managing regional campaign activities, event marketing plans, partnership opportunities, and venue-specific marketing initiatives.

• Support media buying, invoicing campaign monitoring, and ad management, collaborating with the creative team to meet deadlines and handle online ad purchases.

• Take the lead in crafting and executing innovative email marketing campaigns and strategies for both venues

• Assist in the seamless execution of CIA-owned events, ensuring every detail aligns with the campaign vision.

• Develop insightful post-campaign reports to measure success and impact.

• Work closely with the Brand Manager to support the development of creative concepts for all campaigns.

• Oversee major project initiatives for both venues, including video production, website development, campaign planning, and much more.

• Stay in tune with the priorities of individual departments for the Edmonton EXPO Centre and Edmonton Convention Centre, ensuring clear and effective communication with internal teams.

• Contribute to the creation of annual marketing plans and strategies for both venues, ensuring alignment with broader goals.

• Activate the full range of internal marketing services to execute high-impact projects and campaigns.

• Provide continuous marketing support to clients, tenants, and event producers, enhancing the client experience and encouraging repeat bookings.

• Regularly update content for edmontonconventioncentre.com and edmontonexpocentre.com, including event listings, profiles, packages, features, ads, blog posts, and itineraries. Support web updates for CIA-owned event sites as needed.

• Support the creation and execution of a content calendar for the blog, ensuring fresh and engaging content.

• Conduct regular audits of Explore Edmonton venue sites to ensure content remains relevant, accurate, and visually appealing. Audit CIA-owned event sites as required.

• Maintain regular communication with campaign partners and venue clients to ensure their content is up-to-date and properly represented on all web properties.

• Assist Marketing Account Managers in creating a feedback loop to demonstrate the value Explore Edmonton brings to its partners.

• Support invoice coding and tracking for marketing expenditures at both EXPO and ECC.

• Track campaign spending and contribute to monthly venue forecasts.

• Perform other administrative duties as assigned to keep operations running smoothly.

What you will bring:

• Post-secondary education in business (marketing), communications, or tourism is preferred.
• 1-3 years of marketing experience, with experience in event, venue, tourism or hospitality social media considered an asset.
• A keen eye for detail and exceptional grammar, writing, and editing skills, along with a strong understanding of online, traditional, and cutting-edge marketing practices.
• A solid understanding of how to translate campaign analytics into actionable insights.
• The ability to work well in a team environment and collaborate to find solutions.
• A strong understanding of B2B and B2C marketing.
• Proficiency in Microsoft Office Suite and familiarity with tools such as Google Analytics, Google AdWords, and Facebook Ad Manager is considered an asset. Experience with Canva, CMS programs (Craft, WordPress, Squarespace), or project management software (e.g., Asana) would be an asset.
• The ability to manage a budget with signing authority up to $1,000, and create campaigns that drive growth in the tourism and event industries.

This hybrid role offers flexibility, with three days in the office and two from home, while you collaborate closely with the Explore Edmonton team and external stakeholders. Some evening and weekend work may be required.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than April 7, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About Us

Explore Edmonton proudly presents KDays 2025, hosted annually at the Edmonton EXPO Centre and Exhibition Grounds. This is your opportunity to be part of one of the year's biggest events. Our summer intern opportunities assist in preparing for and participating in support of KDays and other corporate activities throughout the summer. Join our team as a summer intern and help deliver an unforgettable experience!

Internship Details

• Duration: May to August 2025
• Hourly rate: $21.00
• Program: Available through the Canada Summer Jobs Grant Program

These roles support the planning, execution, and wrap-up of KDays and other corporate events over the summer.

Eligibility Criteria

All successful candidates require the following to be eligible for the Canada Summer Job Program:

• Must be between 15 and 30 years of age at the start of employment.
• Must be a Canadian citizen, permanent resident, or person to whom refugee status has been conferred under the Immigration and Refugee Protection Act for the duration of the employment.
• Must have a valid Social Insurance Number (SIN) at the start of employment and be legally entitled to work in Canada per relevant provincial or territorial legislation and regulations.

Note: International students, temporary residents or work permit holders are not eligible to apply or participate in this program.

Available Internships – Role Summaries

• Program Interns: Assist with developing, implementing, and evaluating select programs occurring at and before KDays. Provide research support and assist with program plans related to the area of focus. Communicate and assist in coordinating with program participants, working groups, and other stakeholders. Areas of focus include:
  1. Arts
  2. Innovation
  3. Indigenous
  4. Exhibits
  5. EDI (Equity, Diversity & Inclusion)
• Programming Intern: Supports the planning and delivery of family programming for KDays by coordinating logistics, communicating with exhibitors, entertainers, and community groups, and assisting with setup, operations, and teardown. You’ll help manage budgets, perform administrative tasks, contribute to live event execution, and complete a final program report. This role also includes research and support for future program development.
• Exhibits Intern: As a member of the Community Initiatives and Agriculture team, the Commercial Exhibits Intern will work on the planning, implementation, and evaluation of specific vendor and exhibitor programs within the KDays vendor programming.
• Historical Archivist: Responsible for managing inventory, collection, preservation, care and documentation of artifacts intended to preserve the past for the benefit of future purposes. Assists with planning, development, and execution of archival documentation system. Labels and categorizes archived items. Supports the development of an exhibition of select historical items at KDays.
• Marketing Intern: Provides support for all marketing functions, including content creation, focusing on owned events such as KDays, Farmfair, and CFR. Contributes to campaign development and execution, newsletter distribution, media promotions, design, and communications functions. Posts, schedules, and monitors social media channels.
• Operations Support Intern: Supports the operational planning and delivery of programming for KDays by helping source and secure needed resources. Coordinate closely with program leads, contractors, and participants to ensure smooth setup, execution, and teardown. Assist with budgeting tasks, track expenses, and maintain accurate records. Performs administrative duties and contributes to a final report outlining program outcomes. You’ll also support research and planning efforts aimed at improving future operations.
• People & Culture Assistant: This position provides support through customer service, accurate data entry, employee file management, coordination, and logistics. The successful candidate will participate in People & Culture program activities before, during, and after KDays.
• Engagement & Events Intern: Supports the coordination and execution of strategic corporate events, including, but not limited to, town halls, roundtables, social events, and other stakeholder engagement events as needed. Monitors the company's best practices and standard procedures for corporate event planning across the organization. Prepares briefing notes before and reports following all corporate events.
• Director Assistant: Provides administrative support, including scheduling, communications and document preparation. Coordinate meetings, including preparation and follow-up. Supports project management, event coordination and resolution of escalated customer issues. Liaise with the event team and external partners. Requires a solid understanding of handling confidential and sensitive information.
• Ticketing Intern: Supports the planning, implementation, and evaluation of specific ticketing initiatives for KDays. Coordinates ticket opportunities with group sales, consignment, and fundraiser partners. Fulfills ticket orders and packages. Supports and maintains database integrity. Assists with the coordination of ticketing locations.
• Sponsorship Intern: Provides support on tasks related to delivering Sponsorship commitments, including ticket orders, signage requests, social media campaigns, contests, and promotions. Supports the delivery of hospitality events or experiences exclusive to sponsors. Initiates, builds, and maintains relationships with staff, sponsors, stakeholders, and volunteers.
• Volunteer Services Intern: Assists with the recruitment, onboarding, supervision, recognition, and administration of volunteers for KDays. Uses and maintains the volunteer management database to communicate and schedule volunteers. Builds relationships with volunteers, staff, and other partners. Matches volunteers with positions that align with their skills or availability.
• Events Intern: Assists the Event Manager with planning and delivering client events from start to finish. Participates in meetings, site visits, and on-site coordination to ensure all event details are executed professionally. Collaborate with internal teams and external contractors to meet client expectations and resolve issues as they arise. Track event logistics, budgets, and requirements using USI systems. Address client concerns promptly and help prepare detailed post-event reports to support continuous improvement. Ensures all activities align with health, safety, and Edmonton EXPO Centre standards. Models and promotes Explore Edmonton’s and the EXPO Centre's service values and upholds its reputation and operational standards throughout each event.
• Customer Care Intern: Responds to customer inquiries and concerns professionally and positively. Addresses questions, provides product information, and supports issue resolution. Promote the company and its offerings while identifying customer needs and recommending suitable products. Escalates complex issues to management when needed. Track and report customer feedback to help improve service. Availability for evening and weekend shifts is required.
• Production Assistant, Entertainment Intern: Supports the planning and delivery of entertainment programs for KDays. Update and manage program plans using internal systems. Coordinates with performers and A/V teams to confirm logistics and timelines. Assists with setup, operations, and takedown of entertainment areas. Build strong working relationships with staff, partners, and volunteers. Helps track program budgets and completes related admin tasks. Submit detailed reports after events to capture key outcomes.
• Intern, Environmental Programs: Assists in delivering environmental programs for KDays, focusing on waste reduction and diversion. Helps implement program plans and manage timelines. Supports the development and delivery of training for exhibitors, volunteers, janitorial staff, and community groups. Coordinates program setup, operation, and teardown, collaborating with internal teams, contractors, and program leads. Oversees waste disposal and ensures proper source separation for maximum diversion. Perform administrative duties like data entry and file management. Address questions, monitor program effectiveness, respond to issues, and conduct research to improve future event operations. This position requires evening and weekend work starting around July 1, 2025.
• IT Applications Intern: Supports the Project Administrator and team with business analysis, solution design, software testing, and documentation. Update user guides and monitor the end-user experience. Provide internal and external support and assist with site analytics. During KDays, help cover the Show Office, Customer Care, and Volunteer Office as needed. Participate in debriefs and lessons learned from hosted events. The role may require evening, weekend, irregular shifts, and overtime during KDays. Candidates should have strong organizational and communication skills, proficiency in MS Office, and the ability to work independently and under pressure. Knowledge of the City of Edmonton and KDays is a plus. Full-time availability from May to August 2025 is required, with in-person and remote work as needed.
• Safety Intern: Supports the Safety Manager in promoting a safe environment during KDays by helping deliver daily safety briefings, conducting inspections, and identifying hazards. Assist with documenting Job Hazard Assessments, safety procedures, and incident reports. Participate in safety drills, walk-throughs, and audits to ensure compliance with Alberta OH&S standards. Help coordinate injury reporting, track corrective actions, and support overall safety documentation and follow-up throughout the event.
• Project Coordinator: This position supports the KDays team in organizing project tasks, schedules, budgets, and logistics. The coordinator communicates updates between teams, tracks milestones, and prepares reports on project progress and risks. The coordinator also helps manage issue logs and documents lessons learned for future planning. The coordinator coordinates meetings, collects information from partners, and supports various departments during the event. Evening, weekend, and irregular shifts may be required during KDays.
• Security Intern: Supports the Security Management team by helping coordinate and orient KDays security staff. Assists with distributing equipment, tracking schedules, and maintaining records. Shadow walkthroughs, respond to incidents, and input reports and logs. Help organize staffing data, identify security trends, and support safety improvements. Aid in onboarding, training, and tracking attendance. Provide guest support and ensure adherence to event security protocols.

The successful candidates will have:

• Solid prioritization, organization skills, self-motivation, flexibility, and adaptability
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook)
• Strong, demonstrated interpersonal and communication skills (verbal and written)
• Demonstrated sound judgment and professionalism
• Solid understanding of handling confidential information with discretion and professionalism
• Proven ability to work independently and perform effectively in a team environment
• Ability to work under pressure and with time-sensitive deadlines
• Lifting and moving of equipment up to 50lbs
• Knowledge of the City of Edmonton and KDays is considered an asset
• Availability to work full-time from May until August 2025
• Be available for in-person and remote/off-site work as required

How to Apply

We will be accepting applications until May 4, 2025. Please apply with your resume, cover letter, and the position(s) you are interested in.

Application Instructions

• Application deadline: May 4, 2025
• You will be considered for all positions, so submit only one application with your resume and cover letter.
• In your application, please indicate the preferred position(s) you would like to be considered for using the dropdown menu.

These positions are in collaboration with Employment and Social Development Canada (ESDC) – Canada Summer Jobs Grant Program. All summer intern positions pay $21 per hour.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

Ready to join one of the most exciting teams this summer? Apply today and be part of the action behind KDays and other Explore Edmonton corporate events!

Be a Part of the Action!

Explore Edmonton’s two venues, host hundreds of meetings, conventions, concerts, sporting events, and other events every year. If you love to be a part of the action, see live music, and meet and greet hundreds of Edmontonians during the day or night, this is the place to be!

The Edmonton EXPO Centre is looking for temporary Alcohol Service Monitors who will be vital to executing the events coming through the venue, including KDays, which will take place July 18 – 27, 2025.

The successful candidate will be responsible for:

• Provide a welcoming environment for staff, guests and clients at events being held at Edmonton Expo Centre
• Monitor guests and staff to ensure all venue policies and AGLC regulations are followed.
• Document incidents about alcohol service and customer-related incidents

The successful candidate will have:

• High school diploma or equivalent
• Must have valid ProServe
• ProTect certification is an asset
• Minimum 6 months of experience working in a service-related industry preferred
• Excellent verbal and written communication skills
• Calm and professional presence in a fast-paced, customer service environment, while handling stressful situations
• Excellent observation, problem-solving, and decision-making skills
• The ability to obtain valid First Aid Level C/AED certification

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If you are interested in this role, please submit your resume. This posting will remain open until all positions are filled.

Be a Part of the Action!

Explore Edmonton’s two venues, host hundreds of meetings, conventions, concerts, sporting events, and other events every year. If you love to be a part of the action, see live music, and meet and greet hundreds of Edmontonians during the day or night, this is the place to be!

The Edmonton EXPO Centre is looking for temporary Event Security. This position will be vital to executing the events coming through the venue, including KDays, which will take place July 18 – 27, 2025.

The successful candidate will be responsible for:

• Providing general venue security to mitigate and prevent any real or potential security and safety risks to our facilities, clients, guests and staff.
• Providing a safe and welcoming environment for staff, guests and clients, actively monitoring and responding to alarms, crowd dynamics, individual behaviour and safety issues, investigating, reporting and documenting incidents, and maintaining accurate and detailed records of safety issues, incidents and events.
• Work collaboratively in a fast-paced, customer service environment, while handling stressful situations promptly and professionally.

The successful candidate will have:

• A high school diploma or equivalent
• Valid SSIA License
• Valid ProServe and ProTect certificates
• Minimum 6 months of work experience in a service-related industry
• The ability to transport material up to 25lbs, stand for extended periods, and work shiftwork (including nights).

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If you are interested in this role, please submit your resume. This posting will remain open until all positions are filled.

About Us

We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Working together in a one-team approach aligned by our core values, Explore Edmonton’s business units’ market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city’s two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact. While Explore Edmonton’s mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.

About the Position

We are seeking a highly organized and detail-oriented Business Administrator to join our administrative team. This role is ideal for a versatile administrative professional who thrives in a dynamic environment and is comfortable wearing many hats. You will support a range of functions across the portfolio and play a key role in ensuring smooth day-to-day operations.

Key Responsibilities:

• Provide comprehensive administrative support to leaders and teams within the portfolio.
• Manage calendars, coordinate meetings, and organize travel and logistics.
• Prepare correspondence, reports, presentations, and other documents.
• Maintain and organize files, records, and databases.
• Liaise with internal and external stakeholders professionally and efficiently.
• Assist with event planning, team coordination, and project tracking.
• Support operational processes such as procurement, invoicing, and onboarding.
• Take initiative to streamline administrative workflows and improve efficiency.

Qualifications:

• Proven experience in an administrative or executive assistant role.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office Suite and project management software.
• Ability to manage competing priorities with discretion and a high degree of professionalism.
• A proactive, adaptable mindset and a collaborative approach.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than April 28, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.