Work with Us

We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Working together in a one-team approach aligned by our core values, Explore Edmonton’s business units’ market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city’s two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact. While Explore Edmonton’s mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.

The Communications and Connections team is looking for a Manager, Corporate Content who develops and drives executive communications strategy and content creation in alignment with Explore Edmonton Corporation (EEC) business goals and priorities and overall communications strategy. Reporting to the Executive Director, Communications and Connections, the Manager, Corporate Content will work closely with the Communications and Connections team to advance Explore Edmonton’s corporate reputation and ensure all executive communications, including speeches and presentations, letters, executive video scripts, social media content and corporate reports reflect the corporate brand and priorities, tailored to specific audience needs.

The Manager, Corporate Content uses the corporation’s content assets and channels to project the corporate brand and values and ensure the high-quality delivery of all corporate content and presentations. With EEC’s three lines of business – destination marketing and development, venue management and large-event production – this position is responsible to collaborate with Human Resources to effectively communicate the organization’s goals, values and priorities to a diverse group of approximately 1,200 employees. The Manager, Corporate Content Manager will supervise the Internal Communications Specialist to develop engaging internal communications.

In concert with the Executive Director and other department managers, the Corporate Content Manager is responsible for the planning, project managing, delivering, evaluating and reporting on the impact of executive communications strategies to inspire and engage our key corporate audiences, including industry partners, elected officials, the business community and Edmontonians.

The successful candidate will:

• Support the execution of Explore Edmonton’s corporate communications plan and tactics by developing compelling, on-brand executive presentations and reports. Primary audiences include tourism industry partners, community and business leaders, Board of Directors, Shareholder, Explore Edmonton employees and other key stakeholders.

• Maintain and update the corporate template presentation and “stump” speech. Execute corporate presentations, Board and Shareholder presentations, working within our brand, demonstrating quality and consistent work.

• Curate corporate presentations and materials for easy access.

• Working with the brand production team, act as the point of contact and lead for creation of corporate plans, presentations and reports, including ECC’s annual report and corporate performance report to the Shareholder.
• Lead the development of social media and communications strategies to optimize the use of executive, board and other corporate channels to promote key corporate assets such as the venues, major events and programs, including EEC’s sustainability program.
• Produce content for executive social channels and align messaging with corporate and consumer channels.
• Working with communications colleagues, co-ordinate executive online content with shared content across consumer and corporate social channels. Leverage existing content and align or tailor for executive channels.
• Manage executive social media responses and community building.
• Monitor and evaluate social media analytics, trends and content effectiveness.
• Assist in monitoring executive social media accounts for emerging issues and work with Communications and Connections colleagues to mitigate and respond to issues.
• Recommend and implement strategies, tools and platforms based on analytics and reporting.
• Collaborate with Communications and Connections team members and other departments on initiatives and annual planning.
• Align executive communications needs with project and initiative communications planning.
• Assist in the curation and development of internal corporate communications channels, including Connect – EEC's intranet.
• Work closely with Communications and Connections colleagues to ensure digital communications approaches are considered and aligned with stakeholder relations planning and engagement.
• Contribute to enhancing and protecting EEC’s corporate brand.
• Help drive aligned messaging and brand storytelling across the organization and digital platforms.
• Bring forward ideas that will inform and strengthen digital strategies and tactics for the Communications and Connections teams.
• Provide strong personal leadership that fosters a highly engaged and effective team within EEC and adheres to our values, purpose and mission.

The successful candidate will have:

• Diploma or undergraduate degree in communications, public relations, marketing or related field
• At least 5 years of relevant experience
• High-energy communications professional with experience in executive-level social media and presentation development, corporate communications and marketing

• Confident executive presence and presentation skills, including experience coaching leaders and handling confidential content; ability to take feedback and iterate content quickly

• Ability to navigate between tactical communications delivery and corporate marketing strategy

• Demonstrated exemplary writing and editing skills for executive clients with ability to adapt content to the medium and audience

• Understanding of social media, including Facebook, Twitter, Instagram and other social media platforms

• Strong acumen for summarizing complex information into dynamic content and social posts

• Ability to work with and be accountable to multiple stakeholders

• Self-starter and ability to produce in a fast-paced, changing environment

• Demonstrated attention to detail with the ability to manage competing priorities at work

• Working knowledge of Canadian Press Stylebook (preferred)

• Exceptional project management skills while thriving in a quickly and constantly changing environment

• Experience collaborating with multiple people and teams within a matrix environment and capturing key elements and details for communications products

If this role piques your interest, please submit your cover letter and resume no later than September 10, 2024.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

Elevate Your Culinary Journey With Explore Edmonton!

The Edmonton Convention Centre is seeking a Cook 3—Commis to join our Kitchen Team! This role will assist the Demi Chef and Chef de Partie in preparing and presenting food, ensuring that all the Edmonton Convention Centre Standards of Excellence are achieved.

The Edmonton Convention Centre plays a pivotal role in hosting world-class events, meetings, and conventions. If you thrive on being among exciting action and connecting with hundreds of fellow Edmontonians day or night, this is the ideal place!

What we offer to enhance your experience:

• A competitive compensation package complemented by attractive benefits
• Guidance from Red Seal and Award-winning chefs who will serve as your mentors
• Opportunities to take the lead and mentor aspiring culinary talent
• Exciting career growth prospects that sizzle
• Flexible scheduling options to suit your lifestyle
• Access to our Annual Scholarship Program
• Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees

The successful candidate will be responsible for:

• Observing methods of food preparation; feels, tastes, and smells of prepared dishes, as well as viewing colour, texture, and garnishments
• Informing other kitchen staff of necessary adjustments to maintain quality standards and presentation
• Communicating daily with Executive Sous Chef and Chef de Partie as per requirements and production schedules
• Ensuring the correct and timely distribution of food or products to the required location

The successful candidate will have:

• A minimum of 1 year experience as a cook
• Excellent customer service through their culinary knowledge
• Ability to prioritize and make quick decisions
• Experience working in a fast-paced environment will be essential
• Good verbal communication skills (English)
• A well-developed sense of taste and smell will be an asset.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

Ready to take your culinary journey to the next level? We invite you to apply! Please submit your interest no later than September 12, 2024.

Elevate Your Journey With Explore Edmonton!

The Edmonton Convention Centre is looking for Bartenders to join the team! As frontline staff, the Bartender quickly and effectively serves alcohol and non-alcoholic beverages to clients with professionalism and poise while ensuring the integrity of ECC’s procedures. A Bartender will deliver an elevated customer experience while promoting our health and safety, infectious disease prevention, and sustainability practices.

The successful candidate will be responsible for:

• Providing superior guest experience and customer satisfaction
• Completing drink transactions with cashless payment systems or proper ticket procedures
• Taking beverage orders from serving staff or directly from patrons
• Serving wine, beer, and mixed drinks from bar stations or providing butler service to tables or within a reception environment
• Checking proof of age and ensuring Duty of Care
• Setting up and taking down bar units as well as loading bar units with beverages and mixes
• Cleaning and disinfecting, where applicable, all glassware, utensils, and bar equipment
• Reporting any damaged equipment or product breakage/spillage to supervisors and take appropriate action
• Understanding, following, and complying with Explore Edmonton’s Health and Safety policy, ECC’s Health and Safety Program and OH&S Regulations
• Using GBAC’s infectious disease prevention measures and ensure all equipment is properly cleaned and disinfected.
• Supporting and promoting ECC’s sustainability commitment as part of the Explore Edmonton brand.

The successful candidate will have:

• Pro-Serve certification
• Previous Bartending experience is considered an asset
• Excellent verbal communication and problem-solving skills
• Excellent customer service skills
• The ability to work under pressure and in a fast-paced environment
• Business level of the English language
• Knowledge of Alberta Gaming and Liquor Commission rules and regulations
• Additional courses such as First Aid training, wine tasting, mixology an asset

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. Please submit your interest no later than September 12, 2024.

Reporting to the Senior Director of Marketing, the Manager, Brand Marketing leads the project management and production of creative assets across Explore Edmonton’s brands. They support ongoing brand strategies for Explore Edmonton (brand platform, brand architecture strategy, purpose and promise, values, and verbal identity (voice)), ensuring alignment with Explore Edmonton’s strategic goals and initiatives.

This position oversees the creative elements of both internal and external facing branded documents and campaign collateral and is the go-to resource for brand enquiries and is responsible for ensuring compliance across all projects.

Please note: This is a temporary position ending on or before December 22, 2025.

The successful candidate will be responsible to:

• Act as the main point of contact for the Brand & Design team, facilitating collaboration, providing regular updates, and managing feedback and approvals on creative projects.
• Utilize resource management tool (Asana) to gain visibility into resource availability, identify bottlenecks, and optimize work allocation.
• Manage workloads and assign internal team members and external contractors on projects based on skill sets, availability, and project priorities, ensuring alignment with Explore Edmonton’s strategic goals and initiatives.
• Oversee the quality assurance process, ensuring that projects meet client requirements, adhere to brand guidelines, and achieve the desired creative objectives.
• Foster a collaborative environment, ensure effective communication, and bridge the gap between project stakeholders to keep projects running smoothly.
• Manage resources, prioritize tasks, and proactively identify and address potential bottlenecks to meet deadlines without compromising on quality.
• Monitor and enforce proper brand usage for the Explore Edmonton brand and all related sub-brands (K-Days, Farmfair International, Canadian Finals Rodeo, Rodeo Week, Edmonton Urban Farm, Edmonton Convention Centre, Edmonton EXPO Centre) to ensure each is consistent and guidelines are followed.
• Provide implementation strategies and support for ongoing brand initiatives
• Collaborate with the Graphic Designers to lead, monitor, and coach the Brand & Design team with direct responsibility for building Explore Edmonton's brands across all facets of the Global Marketing strategy.
• Work cross departmentally to develop and maintain strong working relationships with the broader visitor economy and Explore Edmonton Corporation teams.
• Provide operational support, direction and coaching as required. 
• Budgets and contributes to the monthly forecasts.  
• Approves, codes and processes invoices.  
• Contributes to Global Marketing business planning and yearly benchmarking

The successful candidate will have the following:

• Post-secondary education in business (marketing), or communications, or design is required.
• Minimum of 5 years of experience in marketing or design, required.
• Minimum of 3-5 years Project Management required with the PMP certification preferred
• Excellent people and communication skills, both oral and written 
• Creative, strategic, analytical and forward thinking
• Ability to multitask 
• Solution driven  
• Ask smart questions, take risks, and champion new ideas
• Experience in marketing & communications, project management, graphic design
• Creative minded with a strong understanding of brand essence
• Knowledgeable about the latest in digital and social media trends 
• Strong understanding of Adobe suite software
• Strong understanding of Asana software
• Ability to work evenings and weekends as required.
• Valid Driver’s License

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than September 19, 2024.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About the Position

The Global Marketing Team is looking for a Graphic Designer to join our team. Reporting to the Manager, Brand Marketing, this position is responsible for the graphic design needs of Explore Edmonton Corporation including Explore Edmonton, Edmonton EXPO Centre, Edmonton Convention Centre (ECC), KDays, Farmfair International, Canadian Finals Rodeo, Rodeo Week, and Edmonton Urban Farm. This includes the creative elements and design of both internal and external facing branded documents and campaign collateral.

This position also assists with general projects that come in from the Explore Edmonton team. Editing and effectively managing multiple projects at once is a key requirement.

In this role, the successful candidate will:

• Lead creative strategy, development, innovation, and production of creative assets across brands.

• Oversee the creative elements and design of both internal and external facing branded documents and campaign collateral.

• Collaborate with the Manager, Brand Marketing to manage the day-to-day briefing process, and development of concepts and creative.

• Partner with the Global Marketing team on consistent basis to align on objectives, content, and messaging
• Translate creative briefs into effective visual communications using strategy and available research
• Create engaging and creative graphics to visually represent Explore Edmonton and the organization’s family of brands (ECC, EXPO, KDays, Farmfair International, Canadian Finals Rodeo, Urban Farm, Rodeo Week)
• Present and articulate designs to Manager, Brand Marketing and Explore Edmonton business units for feedback
• Work collaboratively with the Manager, Brand Marketing to ensure business units have all their brand and design needs met
• Prioritize and execute on multiple project requests
• Brainstorm and develop creative ideas to further global marketing/brand and design KPIs and goals
• Support Manager, Brand Marketing with quality assurance and brand compliance for the Explore Edmonton brand and all related sub-brands
• Foster a collaborative environment ensure effective communication, and bridge the gap between project stakeholders to keep projects running smoothly.
• Budget collaboration, metric benchmarking and business planning
• Other duties as required

The successful candidate will have the following:

• Post-secondary education in graphic design or visual communications, preferred.
• Minimum 2-3 years in a graphic design role, agency or in-house.
• Strategic, analytical and forward thinking
• Passion for travel and the tourism industry
• Excellent people and communication skills, both oral and written
• Creative mind and ability to truly understand a brand essence
• Strong design skills with a history of keeping clients happy
• Ability to multitask
• Solution driven
• Thinks outside the box
• Ability to work in a team environment and collaborate for solutions
• Strong understanding of Adobe suite of software
• Digital illustration an asset

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than September 23, 2024.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About the Position

Please note: This is a temporary position ending on or before November 29, 2025, with the possibility for an extension.

The Global Marketing Team is looking for a Manager, Digital Marketing to join our Global Marketing team. The Global Marketing team inspires travelers to explore Edmonton through out-of-the-box content, stunning visuals, and compelling stories. As part of our year-round marketing strategy, we work in partnership with industry leaders to promote attractions, experiences, festivals, major events, and one of the country’s hottest culinary scenes. We shine a spotlight on Edmonton through digital and social marketing, as well as experiential campaigns, connecting visitors to the best authentic Edmonton experiences.

Reporting to the Director, Global Marketing, this position leads, plans and oversees the team’s digital marketing efforts and is responsible for achieving the business goals of Explore Edmonton’s Global Marketing digital strategy. This position is responsible for the design and execution of digital marketing business plans, evaluating research and data insights and continual monitoring of campaign efficacy, in service to the organization’s digital marketing and social media strategy. This position is vital to helping determine digital marketing direction with a strong ability to identify opportunities and stay on the cutting edge of digital marketing activity.

Main duties include strategy execution leadership, management of multi-faceted and complex digital campaign elements, and execution of business plans and the tactics needed to drive return on investment for the organization and its partners.

In this role, the successful candidate will:

• Lead the planning, development and execution of all digital marketing tactics and strategy in alignment with all Marketing Account Managers and their associated portfolios.
• Develop and manage digital marketing strategy focused on building brand awareness, educating our target audience, driving highly qualified marketing leads into our referral funnel, and converting those leads to sales qualified opportunities for our partners.
• Develop campaigns to support key air-traffic routes.
• Work with the Director of Content to support creative concepts for campaigns.
• Audit CTAs, forms, paid social media channels, and landing pages, to assist with lead capture and conversion.
• Work with external agencies to oversee paid channels, including paid search, paid social, and display.
• Responsible for the activation of $1M+ in digital spend.
• Oversee reporting mechanisms between marketing and internal & external partnerships.
• Ongoing market & trends research to determine opportunities and competitiveness analysis.
• Provide ongoing statistical analysis and insight as it relates to Global Marketing KPIs and evaluation metrics.
• Manages the Adara Impact tracking program and integrates it into the digital marketing strategy and tactics.
• Analysis and marketing dashboard creation & management.
• Monitor, evaluate and adjust all Global Marketing digital marketing activity through effective measurement.
• Manage budgeting and forecasting, calculating ROI and explaining performance to management.
• Provide leadership and guidance to Social Media Engagement Specialists.
• Oversee social media marketing efforts to ensure efficacy.
• Oversees strategic direction and decision-making of social media marketing.
• Trains and oversees the work of Social Media Engagement Specialists.
• Work collaboratively with the Marketing Account Managers to ensure seamless integration of social media best practices and strategy throughout all social media channels and Explore Edmonton brands.
• Provide operational support, direction and coaching as required.
• Detailed budgeting. Tracks campaign expenditures and contributes to the monthly forecasts.
• Approves, codes and processes invoices.
• Reconciles monthly credit card statements and department expenses.
• Contributes to Global Marketing business planning and yearly benchmarking.
• Post-secondary education in business (marketing), communications, or tourism preferred
• Minimum 5 years in digital marketing is an asset.
• Minimum of 1-2 years of demonstrated leadership experience managing team members, including the ability to motivate, guide and support staff to achieve organizational goals.

The successful candidate will have the following:

• Excellent people and communication skills, both oral and written
• Ability to multitask
• Solution driven.
• Experience in marketing and communications, knowledgeable about the latest in digital and social media trends
• Campaign management experience
• Thinks outside the box
• Ability to work in a team environment and collaborate for solutions
• Passionate about the world of social media and new technology
• Unflappable under tight deadlines
• Familiarity with Adobe suite of software considered an asset
• Experience with Google Ads, Google Analytics and Facebook Ad Manager required
• Experience with Digital Marketing Automation and Email Marketing tools required

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than September 25, 2024.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

The Community Initiatives and Agriculture team is the arm of Explore Edmonton Corporation that stewards legacy events like KDays, Canadian Finals Rodeo and Farmfair International. We are also a team of urban agriculture enthusiasts that continue to make an impact with projects and programs geared to education, community partnerships, and sustainability.

There is no better example of our work in the community to connect people to food and farming within the city limits than at the Explore Edmonton Urban Farm, and no better way to show our commitment to the quality of life of Edmontonians than through the events that our teams support.

About the Position

The Community Initiatives and Agriculture team is looking for a dynamic and results-driven Exhibit Sales Lead to join our team and spearhead our exhibition sales efforts. The ideal candidate will be responsible for cultivating and maintaining relationships with exhibitors and driving sales strategies. With a keen understanding of the events industry, this individual will work closely with various internal team members to ensure seamless coordination of exhibit spaces and ensure a high level of customer satisfaction.

An Exhibit Sales Lead plays a pivotal role in managing and driving sales for exhibitions, conventions, or trade shows. They are responsible for identifying and securing exhibitors and maintaining relationships with key clients. The role requires a strategic thinker with excellent communication and negotiation skills to create compelling sales pitches and close deals. Additionally, they often collaborate with event teams to ensure smooth execution and customer satisfaction.

The successful candidate will have the following:

• Post secondary in business, marketing or an extensive knowledge of sales, marketing resource building. Relevant experience may be considered.
• 2+ years of sales experience, preferably within a telephone-based inside sales, outbound calling environment.
• Excellent Problem-solving and critical thinking skills.
• Outstanding communication and interpersonal skills, work in collaboration.
• Strong organizational skills, detail-oriented, and ability to multi-task.
• Ability to work a variety of hours depending on the event.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than September 27, 2024.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.