The Destination Development & Marketing team at Explore Edmonton is looking for a Destination Development Specialist to join the team!

Reporting to the Senior Manager, Destination Development, the Destination Development Specialist will support the implementation of Explore Edmonton’s 10-Year Tourism Master Plan by leading the development of market and export ready travel experiences. They will be responsible for building and maintaining meaningful relationships with industry partners and stakeholders, and co-leading our Industry Development program, to enhance Edmonton’s visitor economy.

The ideal candidate will be responsible for:

• Leading the experience development process, including:
  • Proactively identifying key stakeholders and partners who would benefit from destination development support
  • Coaching stakeholders and partners to support the creation of market and export-ready experiences
  • Acting as a resource for industry on export-ready rules of engagement, marketing and public relations activities, itinerary development, geo-markets, trends, etc.
  • Managing experience pilots including participant list, coordination, and execution, gathering and delivering feedback
• Leading the industry development process with partners, including:
  • Coaching individual stakeholders to support achievement of their business goals, including site visits and Fam tours
  • Delivering educational opportunities such as presentations, workshops and on-site training
  • Developing sample itineraries and facilitating development of flat sheets for Travel Trade team activation
• Leadership responsibility on key projects based on the unit’s business plan and priorities
• Managing future industry training and market development programs that may be implemented, including application process, training and support
• Collaborating with and supporting internal business units, including Travel Trade and Visitor Services, to further develop synergies in support of growing the visitor economy.
• Building meaningful relationships with partners and stakeholders on an ongoing basis
• Proactive identification of new tourism partners
• Identifying and facilitating traditional and non-traditional partnerships with industry operators
• Managing input of industry contacts and metrics in databases
• Reconciliation of expenses and receipts
• Collating business unit data for reporting
• Completing project management administration requirements

The ideal candidate will have:

• Diploma or Degree in Tourism, Marketing or Business
• 1 – 2 years of experience working with the tourism industry
• Strong knowledge of tourism within Edmonton and Region
• An entrepreneurial spirit and creative approach
• Experience providing advice, consultation and constructive feedback to stakeholders and partners
• Experience coaching in multiple styles
• Ability to problem solve and work on multiple projects with big picture thinking
• Excellent client relationship/partnership building skills which are focused on long term relationships
• Ability to work independently in a multi-task environment as well as part of a team to collaborate for solutions.
• Experience with project management processes (project plans, project briefs, software)
• Ability to work outside standard business hours (some evenings and weekends)

How to Apply

If this role piques your interest, please submit your cover letter and resume to let us know how you feel you could make an impact. Please submit your interest no later than April 07, 2023.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

The Edmonton EXPO Centre is looking for Chef de Partie to join the team! Under the direction of the Sous Chef, the Chef de Partie is responsible for the preparation and cooking of hot and cold foods. The Chef de Partie monitors the feel, taste, smell, color, texture and garnishments of foodstuffs and informs subordinates of necessary adjustments to maintain quality standards and presentation.

The successful candidate will be responsible for:

• Timely production of hot and cold foodstuffs, including preparing seasoning and cooking soups, meats, vegetables, and desserts.
• Managing food quality and production by keeping detailed records and minimizing waste
• Ensuring that the mise en place is ready for the next day according to expectations and demands
• Assist employees as required with culinary production, banquet setup and assisting with action stations (carving)
• Maintain a clean work station in adherence with AHS standards

The successful candidate will have:

• Post-secondary education, with a degree in culinary or hospitality management preferred
• Food Safety Certificate
• Red Seal Certificate
• 6-7 years experience in a high-volume kitchen or banquet operation
• Excellent understanding of food service and sanitation
• Ability to thrive in a fast-paced work environment while standing for extended periods of time
• Occasionally lift and/or move up to 24 kilograms

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day. If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. This posting will remain open until all positions are filled.

Be a Part of the Action!

Explore Edmonton’s two venues play host to hundreds of meetings, conventions, concerts, sporting events and other events every year. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for Cook #1 who will be vital to executing the events coming through the venue, including K-Days and Farmfair International

The successful candidate will be responsible for:

• Using cooking skills in the production of new food dishes using modern food technology and methods
• Observe methods of food preparation by feel, taste and smell while viewing colors, textures and garnishments
• Ensure correct and timely distribution of food or product
• Rotate all items in refrigerators to minimize spoilage
• Ensure proper transportation, handling and storage of goods and materials
• Ensure proper operation of equipment to avoid injury, break-down or damage.
• Ensure all areas in the kitchen are kept clean and tidy at all times

The successful candidate will have:

• Grade 10 education
• Ability to prioritize, assess problems and make prompt decisions
• Able to carry up to 50 lbs at times
• effective communication skills
• a well-developed sense of taste and smell

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day. If this role piques your interest, please submit your resume .

This posting will remain active until all positions are filled.

Be a Part of the Action!

Explore Edmonton’s two venues play host to hundreds of meetings, conventions, concerts, sporting events and other events every year. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for Cook #2 who will be vital to executing the events coming through the venue, including K-Days and Farmfair International

The successful candidate will be responsible for:

• Using cooking skills in the production of new food dishes using modern food technology and methods
• Observe methods of food preparation by feel, taste and smell while viewing colours, textures and garnishments
• Ensure correct and timely distribution of food or product
• Rotate all items in refrigerators to minimize spoilage
• Ensure proper transportation, handling and storage of goods and materials
• Ensure proper operation of equipment to avoid injury, break-down or damage.
• Ensure all areas in the kitchen are kept clean and tidy at all times

The successful candidate will have:

• Minimum 1-year experience in a similar role
• Grade 10 education
• Ability to prioritize, assess problems and make prompt decisions
• Able to carry up to 50 lbs at times
• Effective communication skills
• A well-developed sense of taste and smell

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day. If this role piques your interest, please submit your resume.

This posting will remain active until all positions are filled.

Be a Part of the Action!

Explore Edmonton’s two venues play host to hundreds of meetings, conventions, concerts, sporting events and other events every year. If you love to be a part of the action, want to see live music, meet, and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for Cook 3 who will be vital to executing the events coming through the venue, including K-Days and Farmfair International.

The successful candidate will be responsible for:

• Use of a high level of cooking skills in the production of new food dishes using modern food technology and methods
• Observe methods of food preparation; feel, taste, and smell prepared dishes, view colors, textures, and garnishments; inform subordinates of necessary adjustments to maintain quality standards and presentation
• Communicate with Chef de Partie as per requirements and production schedules
• Ensure correct and timely distribution of food or product to required location
• Rotate all items in refrigerators to minimize spoilage; prevent waste & inefficient use of supplies.
• Ensure proper transportation, handling and storage of goods and materials
• Ensure that all areas in the kitchen are always kept clean and tidy
• Might assist in cleaning and diverse washing within the kitchen

The successful candidate will have:

• Grade 10 education Preferred
• Minimum 1 year of experience in a similar role
• Able to carry 50 lbs
• Good personal hygiene
• Excellent and up to date culinary knowledge with a well-developed sense of taste and smell
• Ability to prioritize, assess problems and make prompt decisions
• Superior communication and interpersonal skills, with a passion for customer service
• Previous customer service experience is considered an asset
• Excellent problem solving and positive decision-making skills
• A commitment to quality, organization, with a good presence and sense of direction
• Diplomacy and tact when handling sensitive situations and information
• An ability to work well both independently and within a collaborative team environment with the flexibility to change with new ideas that are introduced
• An ability to work shift work, daytime, evenings, weekends, and holidays

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day. If this role piques your interest, please submit your resume. This position will remain open until a suitable candidate has been found.

Be a Part of the Action!

Explore Edmonton’s two venues play host to hundreds of meetings, conventions, concerts, sporting events and other events every year. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for Demi Chef de Partie who will be vital to executing the events coming through the venue, including K-Days and Farmfair International.

The successful candidate will be responsible for:

• Prepares, seasons, and cooks soups, meats, vegetables, desserts and other foods for safe consumption, following EXPO specifications.
• Feels, tastes, and examines appearance of food prepared and cooked by subordinates and informs staff of necessary adjustments
• Ensures correct and timely distribution of food or product to required location.
• Communicates with Chef de Partie and Sous Chef as per requirements and production schedules.
• Ensures food in workstation is always covered and dated.
• Ensures proper stock rotation in all areas of the kitchen and minimize waste
• Manages food quality and productivity by keeping detailed records and minimizes waste.
• Ensure that the mise en place is ready for the next day according to expectations and demands
• Assist other employees when required with culinary production, banquet setup, and assisting on action stations (carving).
• Take on other duties when assigned by Executive Chef and Executive Sous Chef with the right delegations
• Maintains daily opening and closing checklists & temperature logs.
• Responsible for cleaning workstations & equipment as needed
• Understand EXPO Centres Health and Safety Standards.
• Maintains Health and Safety work environment.

The successful candidate will have:

• Post-secondary education, with a degree in culinary or hospitality management preferred.
• Food Safety Certification & Red seal required
• 5-7 years high volume kitchen or banquet operational experience
• Excellent organizational skills with the ability to assess operations, prioritize and multitask multiple services and timelines, and respond constructively to changing requirements and service or quality issues.
• Ability to thrive in a fast paced and stressful environment.
• Will be required to stand for extended periods
• Occasionally lift and/or move up to 24KG
• Excellent and innovative problem solving and positive decision-making skills
• Superior communication and interpersonal skills, with a passion for customer service
• A commitment to quality, with a good presence and sense of direction
• An ability to work well both independently and within a collaborative team environment with the flexibility to change with new ideas that are introduced
• An ability to work shift work, daytime, evenings, weekends, and holidays

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day. If this role piques your interest, please submit your resume. This position will remain open until a suitable candidate has been found.

Be a Part of the Action!

Explore Edmonton’s two venues play host to hundreds of meetings, conventions, concerts, sporting events and other events every year. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for Senior Chef de Partie who will be vital to executing the events coming through the venue, including K-Days and Farmfair International.

Under the direction of the Executive Chef & the Sous Chefs, the Senior Chef de Partie supervises, organizes, controls, evaluates and coordinates the activities of Chef de Partie, Demi-Chef de Partie, Commis, apprentices, and kitchen helpers. Senior Chef de Partie is also responsible for the planning, preparation and presentation of food in his particular department.

The successful candidate will be responsible for:

• Overseeing kitchen staff, including orientations, training, and developing
• Observe methods of preparation through feel, taste and smell prepared dishes while viewing colour, texture and garnishments
• Estimate food requirements to ensure sufficient supplies are on hand
• Delegate tasks to the EXPO Culinary team
• Contribute to team efforts by maintaining a cooperative working relationships with other departments and leading kitchen staff
• Maintain a clean work station in adherence with AHS standards

The successful candidate will have:

• Post-secondary education with a degree in culinary or hospitality management
• Food Safety Certificate
• Red Seal Certificate is required
• Excellent understanding of food service and sanitation
• 10+ years experience in a high-volume kitchen or banquet operation
• Ability to thrive in a fast-paced work environment while standing for extended periods of time
• Occasionally lift and/or move up to 24 kilograms

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day. If this role piques your interest, please submit your resume. This position will remain open until a suitable candidate has been found.

About Community Initiates and Agriculture

The Community Initiatives and Agriculture (CIA) team is the arm of Explore Edmonton Corporation that stewards legacy events like K-Days, and Farmfair International. We are also a team of urban agriculture enthusiasts that continue to make an impact with projects and programs geared to agriculture education, community partnerships, and sustainability.

There is no better example of our work in the community to connect people to food and farming within the city limits than at the Explore Edmonton Urban Farm, and no better way to show our commitment to the quality of life of Edmontonians than through the events that our team of Community Volunteers support not just for Explore Edmonton, but for our attraction’s partners all around Edmonton, every year.

And, for good measure, we always throw in a healthy dose of entertainment like the new Edmonton Pro Rodeo, the last stop on the road to the Canadian Finals Rodeo.

About the Position

The Community Initiatives and Agriculture team at Explore Edmonton is looking for a Manager, Operations Fair to join their team!

Reporting to the Director, Fair, the Manager, Operations Fair, is responsible for overseeing the overall event operational and logistics planning and execution and drafting requirements, across the Community Initiatives and Agriculture portfolio. They will also manage operational aspects of the CIA events and projects to ensure that they completed on time and on budget. This position is responsible for big picture thinking and ensuring that our events will apply the industry’s most innovative ideas, tactics, suppliers and contractors to continuously improve and introduce best practices to our events.

The ideal candidate will be responsible for:

• Directly responsible for oversight, management, and continuous improvement of all CIA events operations.
• Coordinate and lead the development of key operational programming areas for all the CIA events, while keeping in consideration the events and organizations key objectives.
• Responsible for tracking expenses, variance reporting, and submitting and paying all purchase requisitions and invoices on a timely basis.
• Participates in operational meetings to support other Business Units operational needs (Food & Beverage, Marketing, Events, Corporate Partnerships, Finance, Business Technology, Facilities, etc.) to maintain communications about upcoming events.
• Implement SOP and Best Practices, and pro-actively develop, test and share process improvements for operational planning.
• Contract Management, including sourcing, development, negotiations, review, and fulfillment. Initiates all contract requirements for contractors, vendors, suppliers, competitors, request clarification or contract requirements from the department, stakeholders, etc. if necessary. Contracts include entertainment, attractions, community partners, exhibits not covered within sales team, contractors, etc.
• Works with internal and external team on all event layouts and developed them using AutoCAD. Is also responsible for all layout management.
• Reviews the analysis & evaluation of current/historical contractors, suppliers to identify trends and opportunities for future opportunity development and areas for additional leveragability, as well as alignment with our operational standards and event KPI’s
• Reviews existing contractors, suppliers, and operational framework, solicit feedback from stakeholders and suggest improvements/changes to be made in order to improve profitability, customer satisfaction and community engagement.
• Stay well-informed of current developments & trends in all relevant industry / looking at all opportunities for improvement and any leading any implementation based on the results of research completed.
• Organize internal and external meetings including booking meeting space, printing of agendas and handouts, taking minutes, providing any necessary information and distributing materials.
• Contribute to the updated monthly variance reporting.
• Ensure compliance with OHSA, DOT and Safety Requirements
• Oversees and manages contractor safety policies and procedures.
• Ensure Damage and Loss reports are documented in adherence with company practices.

The ideal candidate will have:

• Post Secondary Education requirements.
  • Completion of a Certificate course in Drafting using AutoCAD.
  • Post-Secondary Education such as Bachelor of Recreation, Sports & Tourism or Certification in Event Management/Coordination & Tourism, or other related discipline
• 7 – 10 years experience in an operational environment inclusive of management/supervisory functions
• Minimum of 5 years experience in large event coordination and management, and operations and logistics
• Minimum of 10 years' experience in drafting, experience with event specific drafting an asset
• Experience working with external stakeholders, Community Groups and volunteer committees.
• Minimum of 5 years in a position supervising staff, or volunteers
• Strong proficiency with MS Office Suite of Applications (Excel, PowerPoint, Outlook, Word, Teams, Sharepoint) and contact database input and management are required.
• Experience with CRM and Project Management planning software ( Zoho, Microsoft Project)
• Ability to lift and move up to 50 lbs
• Flexibility to work overtime where required.
• Leadership style that promotes engagement and accountability within the values of the organization.
• Passionate and engaging leader who openly invites and exchanges ideas, shares information and welcomes diverse perspectives with a “big picture” mindset.
• Able to evaluate when a decision must be made by someone at a higher level
• Outstanding communication and interpersonal skills
• Provide strong customer service skills when dealing with external stakeholders.
• Strong organization skills, detail-oriented, ability to multi-task, and pro-active with good prioritization skills
• Problem solving and critical thinking skills.
• Self motivated, flexible, and adaptable
• Ability to work independently and perform effectively in a team environment
• Ability to work under pressure and with time sensitive deadlines.
• Ability to handle multiple talks and prioritize goals.

If this role piques your interest, please submit your cover letter and resume to let us know how you feel you could make an impact along with your resume. Please submit your interest no later than March 29, 2023.

Be a part of the action

Explore Edmonton’s two venues play host to hundreds of meetings, conventions, concerts, sporting events and other events every year. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for Supervisor, Guest Experience who will be vital to executing the events coming through the venue, including K-Days and Farmfair International. The Supervisor, Guest Experience will play a key role in creating a positive environment of highly engaged and productive team members. They will oversee hospitality programs and ensure event requirements are being met. The Guest Experience team members are required to work outside in the parking lots and inside the EXPO building.

The successful candidate will be responsible for:

• Welcoming guests, clients and staff with courtesy, professionalism, and a positive attitude.
• Ensuring staff understand their work duties and have the tools/equipment needed for the job.
• Continuous training, monitoring, and coaching to staff for various Guest Experience positions.
• Assisting with the scheduling, attendance management, and documentation of performance.
• Assisting with box office and coat check operations by assisting with cash floats, balancing deposits, providing refunds, and troubleshooting POS systems.
• Ensuring the internal event space and the parking lot equipment is set up based on event requirements
• Help guide both foot and vehicle traffic inside and outside of the EXPO Centre building
• Monitor the Guest Experience email inbox, respond and forward emails when necessary
• Drive a fleet vehicle around site to perform outside duties

The successful candidate will have:

• Previous supervisory experience is required
• Exceptional team leadership skills and a passion for customer service
• A valid drivers license and may be asked to provide a Driver’s Abstract Report
• The ability to work outdoors in all elements
• The ability to stand and walk for extended periods of time
• The ability to lift and move equipment up to 50lbs
• Professional manner, good presence and a sense of discretion, diplomacy and tact when handling sensitive situations / information
• Ability to work evenings, weekends, and holidays

Explore Edmonton Corporation has currently paused our Covid-19 Vaccination Policy. Explore Edmonton Corporation wants to ensure candidates and potential new employees know, should our Covid-19 Vaccination Policy come into effect again, our policy is All employees must be fully vaccinated against Covid-19 and provide proof of vaccination or participate in the rapid testing program. Employees who cannot be fully vaccinated based on a protected ground may request an exemption.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. The position will remain posted until filled.

Be a Part of the Action!

Explore Edmonton’s two venues play host to hundreds of meetings, conventions, concerts, sporting events and other events every year. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for Supervisor, Parking Attendants to join our team. The Supervisor, Parking Attendants will lead and direct parking attendants and play a vital role in executing events that come through the venue, including K-Days and Farmfair International. These team members are required to work outside in parking lots during all weather conditions.

The successful candidate will be responsible for:

• Supervising, coaching and leading all team members to provide the best possible customer service to all internal and external guests

• Assigning staff to specific areas and breaktimes for employees and specific jobs to ensure successful execution of parking plan
• Relaying parking plan to attendants
• Providing relief for attendants as necessary
• Activating and de-activating gate control arms at cashier booths.
• Completing daily schedule and post-event reports.
• Assisting in scheduling, attendance management and documentation of performance issues
• Orientation and training of new employees.
• Lift, position and remove barricades and signs to open or close parking areas
• Monitor surroundings to detect potential safety hazards.

The Successful candidate will have:

• Previous Parking Attendant experience and/or supervisory experience is required
• The ability to stand for long periods of time and work outdoors in all elements
• Excellent customer service and communication skills (oral and written)
• The ability to handle stress and complaints while working with the public and clients
• Computer Literacy in Word, Excel & Outlook
• A valid drivers license and may be asked to provide a Driver’s Abstract Report
• Detail-oriented approach and is reliable and honest

Explore Edmonton Corporation has currently paused our Covid-19 Vaccination Policy. Explore Edmonton Corporation wants to ensure candidates and potential new employees know, should our Covid-19 Vaccination Policy come into effect again, our policy is All employees must be fully vaccinated against Covid-19 and provide proof of vaccination or participate in the rapid testing program. Employees who cannot be fully vaccinated based on a protected ground may request an exemption.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. The position will remain posted until filled.

Be a part of the action!

Explore Edmonton’s two venues play host to hundreds of meetings, conventions, concerts, sporting events and other events every year. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for friendly and energetic Parking Attendants to join our parking team. As a Parking Attendant, you will help guide vehicles into and through the parking lots and towards parking stalls with exceptional customer service and efficiency. You will have a positive attitude and enjoy working as part of a team to successfully execute events coming through the venue, including K-days and Farmfair International. Your genuine care for the well-being of our guests will be pivotal to the role.

The successful candidate will be responsible for:

• Directing motorists to parking areas or parking spaces, using hand signals or light batons as necessary
• Controlling traffic flow while ensuring the safety of guests, vehicles, and the parking area
• Assisting guests with the automated parking gate system
• Lifting, positioning, and removing barricades and signs to open or close parking areas
• Monitoring surroundings to detect potential safety hazards
• Maintaining cleanliness of work area

The successful candidate will have:

• The ability to walk and/ or stand for long periods of time while work in various weather conditions.
• Availability to work a flexible schedule including weekdays daytime, evening & weekends
• The ability to work in a fast-paced environment and handle stressful situations appropriately
• The ability to work with the public and clients.

About Us

We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. As two of Edmonton’s largest and busiest venues, the Edmonton Convention Centre and Edmonton EXPO Centre have a combined 672,000 square feet and welcome more than 1.8 million visitors every year.

Explore Edmonton Corporation has currently paused our Covid-19 Vaccination Policy. Explore Edmonton Corporation wants to ensure candidates and potential new employees know, should our Covid-19 Vaccination Policy come into effect again, our policy is All employees must be fully vaccinated against Covid-19 and provide proof of vaccination or participate in the rapid testing program. Employees who cannot be fully vaccinated based on a protected ground may request an exemption.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

If this opportunity sparks your interest and highlights your strengths, please submit your resume, letting us know why this position interests you. The position will remain posted until filled.

The Edmonton Convention Centre is looking for energetic and customer service focused Stewards to join our team! Reporting to the Chief Steward, the Steward will be responsible for cleaning all dishes, glassware, and flatware, and storing them in appropriate areas. Come join us! Be a part of our Dynamic Team!

The successful candidate will be responsible for:

• Collecting soiled dishware from halls and meeting rooms.
• Sorting all the dishes according to size and shape, empty glassware on appropriate racks, and place cutlery in bus pans.
• Confirming all machine parts are in appropriate positions and the water levels are accurate, and all dishes are properly sanitized and polished.
• Ensuring to keep a clean workstation by thoroughly rinsing out machines, mopping, and locking the soap room at the end of every shift.
• Confirming all dishes are neatly and safely stored in designated areas.

The successful candidate will have:

• Prior dishwashing experience.
• Ability to work independently to meet deadlines.
• Strong ability to build positive relationships with other departments
• Ability to work in a fast-paced environment, handle stressful situations appropriately and adhere to long periods of standing, walking, pushing, heavy lifting and grasping.
• Knowledge of sanitation controls and the use of cleaning supplies is considered an asset.

Explore Edmonton Corporation has currently paused our Covid-19 Vaccination Policy. Explore Edmonton Corporation wants to ensure candidates and potential new employees know, should our Covid-19 Vaccination Policy come into effect again, our policy is All employees must be fully vaccinated against Covid-19 and provide proof of vaccination or participate in the rapid testing program. Employees who cannot be fully vaccinated based on a protected ground may request an exemption.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. This posting will remain open until all positions are filled.

The Edmonton Convention Centre is looking for energetic and customer service focused Stewards to join our team! Reporting to the Chief Steward, the Steward will be responsible for cleaning all dishes, glassware, and flatware, and storing them in appropriate areas. Come join us! Be a part of our Dynamic Team!

The successful candidate will be responsible for:

• Collecting soiled dishware from halls and meeting rooms.
• Sorting all the dishes according to size and shape, empty glassware on appropriate racks, and place cutlery in bus pans.
• Confirming all machine parts are in appropriate positions and the water levels are accurate, and all dishes are properly sanitized and polished.
• Ensuring to keep a clean workstation by thoroughly rinsing out machines, mopping, and locking the soap room at the end of every shift.
• Confirming all dishes are neatly and safely stored in designated areas.

The successful candidate will have:

• Prior dishwashing experience.
• Ability to work independently to meet deadlines.
• Strong ability to build positive relationships with other departments
• Ability to work in a fast-paced environment, handle stressful situations appropriately and adhere to long periods of standing, walking, pushing, heavy lifting and grasping.
• Knowledge of sanitation controls and the use of cleaning supplies is considered an asset.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day. If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume.

This posting will remain open until all positions are filled.

The Edmonton Convention Centre is looking for Cook 3 – Commis to join our Pastry team! This role will assist the Demi Chef & Chef de Partie in the preparation and presentation of pastry food, thereby ensuring that all the Edmonton Convention Centre Standards of Excellence are achieved.

The successful candidate will be responsible for:

• Observing methods of food preparation; feels, tastes, and smells of prepared dishes, as well as viewing color, texture, and garnishments.
• Informing other kitchen staff of necessary adjustments to maintain quality standards and presentation.
• Communicating daily with Executive Pastry Chef and Chef de Partie as per requirements and production schedules.
• Ensuring correct and timely distribution of food or product to the required location.

The successful candidate will have:

• A minimum of 1 years of experience as a baker.
• Ensure excellent customer service through their culinary knowledge.
• Ability to prioritize and make quick decisions.
• Comfortable working in a fast-paced environment will be essential.
• Good verbal communication skills (English). A well-developed sense of taste and smell will be an asset.

Explore Edmonton Corporation has currently paused our Covid-19 Vaccination Policy. Explore Edmonton Corporation wants to ensure candidates and potential new employees know, should our Covid-19 Vaccination Policy come into effect again, our policy is All employees must be fully vaccinated against Covid-19 and provide proof of vaccination or participate in the rapid testing program. Employees who cannot be fully vaccinated based on a protected ground may request an exemption.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. This posting will remain open until all positions are filled.

The Edmonton Convention Centre is looking for Cook 3 – Commis to join our team! This role will assist the Demi Chef & Chef de Partie in the preparation and presentation of food, thereby ensuring that all of the Edmonton Convention Centre Standards of Excellence are achieved.

The successful candidate will be responsible for:

• Observing methods of food preparation; feels, tastes and smells prepared dishes, as well as viewing color, texture, and garnishments
• Informing other kitchen staff of necessary adjustments to maintain quality standards and presentation
• Communicating daily with Executive Sous Chef and Chef de Partie as per requirements and production schedules
• Ensuring correct and timely distribution of food or product to the required location

The successful candidate will have:

• A minimum of 1 years of experience as a cook
• Excellent customer service through their culinary knowledge
• Ability to prioritize and make quick decisions
• Experience working in a fast-paced environment will be essential
• Good verbal communication skills (English)
• A well-developed sense of taste and smell will be an asset.

Explore Edmonton Corporation has currently paused our Covid-19 Vaccination Policy. Explore Edmonton Corporation wants to ensure candidates and potential new employees know, should our Covid-19 Vaccination Policy come into effect again, our policy is All employees must be fully vaccinated against Covid-19 and provide proof of vaccination or participate in the rapid testing program. Employees who cannot be fully vaccinated based on a protected ground may request an exemption.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. This posting will remain open until all positions are filled.

The Edmonton Convention Centre is looking for a Maintenance Engineer 2 to join the team! The Maintenance Engineer 2 will be responsible for the safe operation of all mechanical and electrical systems throughout the Edmonton Convention Centre.

The successful candidate will be responsible for:

• Maintaining and repairing of HVAC equipment, plumbing systems, kitchen equipment, bars equipment, moveable walls, and bleachers
• Moving/handling equipment and lighting systems on a preventative and demand maintenance schedule.
• Making decisions regarding changes to HVAC control settings
• Making field decisions when required in priority situations.
• Operating and controlling of climate control systems
• Operating of building automation systems.
• Understanding, following, and complying with Explore Edmonton’s Health and Safety policy, ECC’s Health & Safety Program and OH&S regulations.
• Supporting and promoting a Safe and Healthy work environment to clients, guests, contractors, and employees
• Operating equipment in a safe & proper Manner.
• Adhering to waste sorting guidelines
• Supporting and promoting ECC’s sustainability commitment as part of the ECC brand

The successful candidate will have:

• Fourth Class Engineers Certificate or equivalent.
• Valid drivers license
• Ability to work safely with limited supervision
• Ability to lift, carry, and work on ladders in hard to access areas such as ceiling spaces.
• Strong working knowledge of Microsoft Windows and building automation control systems.
• Knowledge of occupational hazards and safety precautions of the trade
• Experience working with power tools and equipment

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. Please submit your interest no later than March 30, 2023.

Explore Edmonton Corporation has currently paused our Covid-19 Vaccination Policy. Explore Edmonton Corporation wants to ensure candidates and potential new employees know, should our Covid-19 Vaccination Policy come into effect again, our policy is All employees must be fully vaccinated against Covid-19 and provide proof of vaccination or participate in the rapid testing program. Employees who cannot be fully vaccinated based on a protected ground may request an exemption.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

The Edmonton Convention Centre is looking for an enthusiastic, positive, and self-driven Event Manager to join our team. This position is a ten (10) month term position to fill a parental leave. You will be working with an amazing group of like-minded professionals all striving towards the same goal to provide remarkable client experiences. Reporting to the Senior Event Manager, the Event Manager is responsible for exceptional client management which starts from the time of booking until the conclusion of their event. The Event Manager will demonstrate a strong project and event management background and are comfortable communicators. They are technologically proficient, quick to apply solutions to problems and possess a keen eye for detail. The Event Manager understands that relationships matter and will prioritize customer service excellence to exceed our client’s expectations.

The successful candidate will be responsible for:

• Working with Sales Manager in planning, developing, and managing client events
• Responding to client inquiries, determines expectations and delivers an event plan for implementation
• Following SOPs and is actively involved in departmental meetings for new and improved processes
• Professionally representing the department and venue by participating in and/or conducting site visits, production meetings, test meals and on-site client events
• Overseeing the event on the floor with the client; problem solving and trouble shooting to ensure the event runs smoothly for client and exhibitors.
• Advising and counseling colleagues on customer comments, concerns, and challenges, to ensure effective and efficient delivery of events, or resolve outstanding issues post event
• Ensuring all event details and requirements are entered and tracked in USI to maximize the reporting and documentation.
• Preparing a post event financial summary to be invoiced to the client; deliver summary to Sales Department for review and delivery to Finance Department
• Developing and delivering individual and team KPIs with the Senior Event Manager
• Maintaining accurate and up to date event plans and creates service orders for all events with correct information for internal and contractor purposes
• Liaising with all departments and staff to ensure the success of the full cycle of events
• Working with the department team to establish the annual departmental operational objectives and priorities.
• Participating in weekly or scheduled meetings of the Sales & Events team to review event calendar to identify issues and needs; discuss possible RFQ/RFP's, planned and new events, client service issues, and set direction for coming weeks.
• Adhering to AGLC, OH&S, and Fire Marshall Codes
• Understanding and following ECC’s Health and Safety Standards.
• Ensuring events comply with ECC’s Health and Safety Standards.

The successful candidate will have:

• Post-secondary education or certificate in Event Management or related field is an asset
• Minimum of 2 years’ experience in a position in event planning, or client services
• Event/client management strengths and strong attention to details
• Experience working with a team
• Experience and success in developing/building relationships with clientele and internal departments
• Ability to handle multiple tasks and prioritize goals (working within tight timelines)
• Strong computer skills in Microsoft Office, Word and Excel
• Strong interpersonal, communications and customer service skills
• Expectation to respond to client and supplier inquiries within 24 business hours
• Skill set in a venue management system (USI or other) considered an asset

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. Please submit your interest no later than March 30, 2023.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

The Edmonton Convention Centre is looking for Custodians to join the team! Reporting to the Manager, Building Services, the Custodian is responsible for the day-to-day custodial maintenance of the venue by maintaining building appearance and acceptable cleaning standards. This includes being responsible for maintaining a standard of excellence and demonstrating how to work efficiently without sacrificing quality. The Custodian will ensure that the bounds of the Edmonton Convention Centre Policies and Procedures, Building Services Standard Operating Procedures, and Occupational Health and Safety standards are being followed on shift.

The successful candidate will be responsible for:

• Daily cleaning of public space.
• Event cleaning for events such as conferences, concerts, and trade shows.
• Operation of floor machinery.
• Washroom cleaning, sweeping, moping, washing walls, etc.
• Shampooing/extraction cleaning of carpet & upholstery
• Striping and waxing of floors
• Maintaining restrooms supplies.
• Ensuring back corridors are neat and clean keeping all fire exits clear of all material.
• Maintaining cleanliness of garbage room and storage areas
• Ensuring proper operation of assigned equipment to ensure safety and effective operation and minimize repairs.
• Working in a cooperative manor with other members of the custodial team as well as other departments.

The successful candidate will have:

• High School Diploma or GED
• 1 year of event or venue custodial experience
• Knowledge of Occupational Health and Safety considered an asset
• Strong attention to detail
• Ability to see cleaning needs and executing with minimal guidance
• Ability to work varied shift time which includes but limited to mornings, afternoons, and midnight shifts. Fast paced environment.
• Standing and walking for long periods of time. Able to lift at least 50Lbs.

How to Apply

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. Please submit your interest no later than April 9, 2023.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.