Thank you for considering a career at Explore Edmonton Corporation!
Explore Edmonton Corporation is the visitor economy and venue management organization for Edmonton. We tell Edmonton’s story, elevate the Edmonton experience, and generate inbound visitation.
We are passionate Edmontonians, aligned through a unified purpose, mission, and vision to increase the economic impact of the visitor-based economy in Edmonton:
Purpose: Increase the economic impact of the visitor-based economy in Edmonton.
Mission: To showcase and inspire more people to visit Edmonton for exceptional experiences, while also enriching the quality of life for residents, and creating economic prosperity.
Vision: Edmonton will be a destination of choice, delivering year-round transformational visitor and guest experiences.
We work hard to continually improve employee, guest, stakeholder, and visitor satisfaction, increase destination attraction and awareness, strengthen Edmonton experiences and events, and improve our operational excellence.
Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported.
Our core values differentiate us from other organizations. These are the common themes that unite us and helps to define our culture. We use our core values as a guidepost for consistent decision making, to empower employees and to unleash their potential as leaders. They are:
Public Stewardship: We have been given a tremendous responsibility to be stewards of public trust as well as the architect of bold ideas.
Selfless Approach: Everything we do is done in collaboration – with others on our teams, across our groups and with our stakeholders – and when we win, we win together.
Lead the Way: We step up. Start something. Change something. Connect and support others who are willing to take a risk – on our teams, in our city.
Make an Impact: When every action, big or small, can make an impact, every action contributes to building a visitor economy that matters.
Caring for One Another: We have a genuine commitment to the success of each other, our shareholders and our community.
Interested in joining our team? See our available career opportunities below and visit our About Us page to learn more about the organization, as well as our Venues page to learn about our award-winning venues.
Current Opportunities
Sales & Customer Service Specialist
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The Community Initiative & Agriculture group is looking for a Sales and Customer Service Specialist to joint the Team! The successful candidate will support two main events (KDays and CFR) and will be responsible for prospecting and building new relationships, implementing effective sales strategies, actioning customer inquiries, and stewarding existing client relationships. This position will ensure exceptional customer satisfaction while managing customer interactions, resolving inquiries, and actively promote products or services to meet sales targets.
The successful individual will:
Prospect and build new relationships to support the ticketing portfolio.
Steward existing client and stakeholder relationships by delivering timely responses and actioning requests through various channels of communication (phone, email, chats).
Utilize a solutions-focused approach to understand customers’ needs, address inquiries and provide solutions.
Recommend new products/programs to meet the customers needs and grow partnerships.
Identify sales opportunities through customer interactions and effectively promote products or services to meet or exceed sales targets.
Implement sales strategies to grow and leverage both new and existing partnerships.
Maintain proper sales and prospect reporting processes, procedures, and databases.
Assist in fulfillment of sales with external customers and internal stakeholders.
Manage databases and customer information via CRM system and event planning software.
Prepare product and customer reports by gathering data collected during customer interactions.
Generate monthly sales statistics and reports.
The ideal candidate will have:
Post-Secondary Diploma or Degree in Business Administration, Business Management, or sales-related field.
Minimum 2-years Sales experience.
Experience with CRM systems and event planning software.
Experience in delivering exceptional Customer Service is required. Experience in a call centre considered an asset.
Experience in Ticketing is considered an asset (Ticketmaster, TM1, and Archtics).
Self-motivation, passion, and flexibility to openly invite and exchange ideas, share information and welcome diverse perspectives with a “big picture” mindset.
Exceptional client communication skills and time management skills with the ability to prioritize and adapt to changing situations.
Ability to work under pressure and with time sensitive deadlines
Strong proficiency with MS Office Suite of Applications (Excel, PowerPoint, Outlook, Word, Teams, SharePoint)
If this role piques your interest, please submit your cover letter and resume no later than March 21, 2024.
Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.
Elevate your culinary journey with Explore Edmonton!
The Edmonton EXPO Centre is seeking dedicated Demi Chef - Baker to join our culinary team! Under the direction of the Sous Chef, the Demi Chef - Baker prepares baked goods and observes methods of preparation while ensuring high quality standards are achieved.
The Edmonton EXPO Centre plays a pivotal role in hosting world-class events, meetings, and conventions, attracting an impressive average of 1.3 million visitors per year. If you thrive on being amid exciting action, enjoying live music, and connecting with hundreds of fellow Edmontonians day or night, then this is the ideal place for you!
What we offer to enhance your experience:
A competitive compensation package complemented by attractive benefits
Guidance from Red Seal and Award-winning chefs who will serve as your mentors
Opportunities to take the lead and mentor aspiring culinary talent
Exciting career growth prospects that sizzle
Flexible scheduling options to suit your lifestyle
Access to our Annual Scholarship program
Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees
The successful candidate will be responsible for:
Preparing and baking bread, baked goods, pies, cakes, tarts, French pastries and desserts
Feeling, tasting, and examining appearances of food prepared and cooked by pastry staff
Ensuring correct and timely distribution of food and product to required location
Communicate with Sous Chef regarding production schedules
Ensure proper stock rotation in all areas of the kitchen and minimize waste
Manage food quality and productivity by keeping detailed records
Ensure the mise en place is ready for the next day according to expectations and demands
Maintain a clean work station in adherence with AHS standards
The successful candidate will have:
Post-secondary education, with a degree in culinary or hospitality management preferred.
Food Safety Certification & Red seal required.
5-7 years high volume kitchen or banquet operational experience preferred.
Excellent organizational skills with the ability to assess operations, prioritize and multitask.
The ability to thrive in a fast-paced environment.
Occasionally lift and/or move up to 24KG
Availability to work shift work, daytime, evenings, weekends, and holidays.
About Us
We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.
Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. As two of Edmonton’s largest and busiest venues, the Edmonton Convention Centre and Edmonton EXPO Centre have a combined 672,000 square feet and welcome more than 1.8 million visitors every year.
Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.
Ready to take your culinary journey to the next level? We invite you to apply! This position will remain open until a suitable candidate has been found.
Concession Attendant, Temporary (EXPO)
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The Edmonton EXPO Centre is on the hunt for enthusiastic and customer service-oriented Part-timeConcession Attendants to join the team throughout the spring and summer months! As Concession Attendant, you will provide positive guest interactions while serving guests in a friendly, fast and efficient manner.
The Edmonton EXPO Centre plays a pivotal role in hosting world-class events, meetings, and conventions, attracting an impressive average of 1.3 million visitors per year. If you thrive on being in the midst of exciting action, enjoying live music, and connecting with hundreds of fellow Edmontonians day or night, then this is the ideal place for you! Join us and be a part of the vibrant energy and entertainment hub.
What we offer to enhance your experience:
Seasoned event and hospitality professionals who will serve as your mentors
Opportunities to take the lead and mentor others
Flexible scheduling options to suit your lifestyle
Access to our Annual Scholarship program
Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees
The successful candidates will be responsible for:
Cleaning and sanitizing all equipment and surfaces
Complete opening and closing inventory counts
Greet guests, delivering consistent professional, friendly and engaging services
Follow all standard operating procedures
Maintain high standard of safety and cleanliness in all areas
Enter all sales in POS system
Our successful candidate will have:
A strong work ethic and positive team attitude
Cash-handling experience
Previous experience in a fast-paced food service environment
We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.
Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. As two of Edmonton’s largest and busiest venues, the Edmonton Convention Centre and Edmonton EXPO Centre have a combined 672,000 square feet and welcome more than 1.8 million visitors every year.
Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.
Join us in creating unforgettable events! We invite you to apply today.
This position will remain open until a suitable candidate has been found.
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