Elevate Your Culinary Journey With Explore Edmonton!

The Edmonton EXPO Centre is seeking skilled Cold Kitchen Chef de Partie to join our culinary team! Working closely with the Sous Chef, you'll be responsible for overseeing the sensory aspects of our dishes, ensuring that the taste, aroma, appearance, and texture meet our high-quality standards. Your role will involve guiding and informing team members about any adjustments needed to uphold our culinary creations' exceptional quality and presentation.

The Edmonton EXPO Centre plays a pivotal role in hosting world-class events, meetings, and conventions, attracting an impressive average of 1.3 million visitors per year. If you thrive on being among exciting action, enjoying live music, and connecting with hundreds of fellow Edmontonians day or night, this is the ideal place!

What we offer to enhance your experience:

• A competitive compensation package complemented by attractive benefits
• Guidance from Red Seal and Award-winning chefs who will serve as your mentors
• Opportunities to take the lead and mentor aspiring culinary talent
• Exciting career growth prospects that sizzle
• Flexible scheduling options to suit your lifestyle
• Access to our Annual Scholarship Program
• Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees

The successful candidate will be responsible for:

• Timely preparation of both hot and cold food items, including soups, meats, vegetables, and desserts, with a commitment to top-notch quality.
• Efficiently managing food production, maintaining detailed records, minimizing waste, and ensuring mise en place readiness for the upcoming day.
• Providing support for culinary production and banquet setup, including hands-on involvement in action stations such as carving.
• Upholding impeccable cleanliness standards per AHS guidelines, focusing on maintaining a well-organized and hygienic workstation.
• Thoroughly completing daily opening and closing checklists, temperature logs, and equipment cleaning responsibilities.
• Strict adherence to the EXPO Centre Health and Safety Standards, ensuring a secure and healthy work environment.

The successful candidate will have:

• Post-secondary education, with a preference for a degree in culinary or hospitality management
• Food Safety Certificate.
• Red Seal Certificate is required.
• 6-7 years’ experience in a high-volume kitchen or banquet operation.
• Excellent understanding of food service and sanitation standards.
• Ability to thrive in a dynamic, fast-paced work environment, including the capacity to stand for extended periods and occasionally lift and/or move up to 24 kilograms.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

Ready to take your culinary journey to the next level? We invite you to apply! This position will remain open until a suitable candidate has been found.

Elevate Your Culinary Journey With Explore Edmonton!

The Edmonton EXPO Centre is seeking a dedicated Demi Chef to join our culinary team! Under the direction of the Sous Chef, the Demi Chef prepares food and observes methods of preparation while ensuring high-quality standards are achieved.

The Edmonton EXPO Centre plays a pivotal role in hosting world-class events, meetings, and conventions, attracting an impressive average of 1.3 million visitors per year. If you thrive on being among exciting action, enjoying live music, and connecting with hundreds of fellow Edmontonians day or night, this is the ideal place!

What we offer to enhance your experience:

• A competitive compensation package complemented by attractive benefits
• Guidance from Red Seal and Award-winning chefs who will serve as your mentors
• Opportunities to take the lead and mentor aspiring culinary talent
• Exciting career growth prospects that sizzle
• Flexible scheduling options to suit your lifestyle
• Access to our Annual Scholarship Program
• Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees

The successful candidate will be responsible for:

• Preparing, seasoning, and cooking foods such as soups, vegetables, and meats for safe consumption, following EXPO specifications.
• Feeling, tasting, and examining the appearance of food prepared and cooked by kitchen staff.
• Ensuring the correct and timely distribution of food and products to the required locations.
• Communicate with the Sous Chef regarding production schedules.
• Ensure proper stock rotation in all areas of the kitchen and minimize waste.
• Manage food quality and productivity by keeping detailed records.
• Assist other employees when required with culinary production and banquet setup, as well as assisting on action stations.
• Ensure the mise en place is ready for the next day according to expectations and demands.
• Maintain a clean workstation in adherence with AHS standards

The successful candidate will have:

• Post-secondary education, with a degree in culinary or hospitality management preferred.
• Food Safety Certification & Red seal required.
• 5-7 years of high-volume kitchen or banquet operational experience is preferred.
• Excellent organizational skills with the ability to assess operations, prioritize and multitask.
• The ability to thrive in a fast-paced environment.
• Occasionally lift and/or move up to 24KG
• Availability to work shifts, daytime, evenings, weekends, and holidays.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

Ready to take your culinary journey to the next level? We invite you to apply! This position will remain open until a suitable candidate has been found.

About the Position

The Guest Experience team focuses on ensuring that customers or visitors have a positive, seamless, and memorable experience during their time at our venues during an event. The GE team is an essential part of the customer experience and is vital to making a memorable experience for our customers.

The Assistant Manager, Guest Experience is responsible to support the delivery and management of all aspects of the guest experience team which includes event staff within the venue as well as the operation of the parking lots. The Assistant Manager, Guest Experience works closely with multiple departments throughout the organization and facilitates the development of a collaborative team approach to maximize short-term and long-term operational efficiencies.

The Assistant Manager, Guest Experiences assists in building and maintaining a highly engaged and productive guest experience team that delivers a high level of customer service to consistently exceed our guest’s expectations.

The successful candidate will have the following:

• Will have 5 years' experience in a customer service focused environment.
• 2 years of supervisory or manager experience.
• Exceptional Organizational skills, ability to problem solve, and have quick decision-making skills.
• Outstanding communication and interpersonal skills, work in collaboration.
• Ability to work in various areas – either indoors in an office setting or outdoors in variety of climates.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than January 22, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About the Position

The Community Initiatives and Agriculture team is looking for a dynamic and results-driven Exhibit Specialist to join our team in conjunction with our KDays team to provide an exceptional vendor experience.

The Exhibit Specialist plays a pivotal role in the coordination of exhibit vendor relations for our events within the CIA team. A key part of this role is involving vendor management and the ability to identify areas needed to support exhibitors, supporting sales strategies and maintaining strong relationships with clients to ensure successful event experiences. Additionally, they often collaborate with event teams to ensure smooth execution and customer satisfaction.

The successful candidate will have the following:

• Post secondary education in business but relevant experience may be considered.
• Previous experience in a customer service or retail environment, demonstrating interaction with customers and understanding of sales processes, and solution focused.
• 2+ years of sales experience, event and exhibit environment.
• Experience with building relationships and strong event execution skills.
• Excellent problem-solving and critical thinking skills.
• Outstanding communication and interpersonal skills, work in collaboration.
• Strong organizational skills, detail-oriented, and ability to multi-task.
• Ability to work a variety of hours depending on the event.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than January 24, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About the Position

Position Type: Temporary Position (12-18 months)

The Banquet Captain plays a critical role in ensuring the successful planning and execution of events at the Edmonton Convention Centre. Reporting to the Banquet Manager, you will work closely with Supervisors and Wait Staff to ensure the highest level of customer satisfaction and adherence to the event specifications.

The ideal candidate will possess excellent communication & organizational skills, attention to detail, and a commitment to delivering high-quality service while fostering a positive guest experience and engaged workforce.

As the successful candidate for this role, your key responsibilities will include:

• Event Supervision: Lead and supervise a team of Supervisors, wait staffs, and bartenders to ensure events are executed smoothly and professionally.
• Client Liaison: Serve as the primary point of contact for clients during events, addressing any requests or concerns promptly and courteously.
• Team Management: Assign tasks to supervisors and wait staff and ensuring clear communication and delegation of responsibilities.
• Setup and Breakdown: Oversee the setup and breakdown of event spaces, including furniture arrangement, decor, and AV equipment as per event requirements which includes back of house as well.
• Service Excellence: Ensure the highest standards of service are maintained throughout the event, including greeting guests, serving food and drinks, and ensuring all needs are met.
• Troubleshooting: Handle any unforeseen issues or conflicts that may arise during the event, ensuring a seamless guest experience.
• Event Execution: Monitor the timeline of events, including speeches, meals, and other scheduled activities, ensuring they stay on track.
• Inventory Management: Ensure that all supplies, such as linens, glassware, and silverware, are maintained and ready for each event.
• Collaboration: Work closely with the kitchen, Event Managers, and management team to ensure the proper coordination and success of the event.
• Post-Event Reports: Provide feedback and post-event reports on staff performance and any improvements needed for future events.
• Health and Safety Compliance: Comply with Health and Safety policies, regulations, and environmental standards while promoting a safe work environment for clients, guests, contractors, and employees.
• Sustainability: Adhere to waste sorting guidelines and support ECC’s sustainability commitment.
• Other duties as assigned.

Qualifications

• 2-3 years working in Banquets, preferably in a large hotel or convention centre environment.
• Previous experience in a leadership or supervisory role in a banquet or hospitality setting, an asset.
• Experience working within a unionized environment, an asset.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Knowledge of event management, health and safety protocols, and food service standards.
• Ability to lead and motivate a team in a fast-paced, dynamic environment.
• Positive attitude, strong work ethic, and commitment to delivering a high-quality guest experience.
• Ability to work in a fast-paced environment, often working long hours on your feet and lifting heavy objects.
• Experience using Event Management Software and proficient in MS Office Suite.

Please note: The job requires onsite presence – and flexibility to accommodate business demands. This may include evenings, weekends, or Stat holidays.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than January 27, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.