Elevate Your Culinary Journey With Explore Edmonton!

The Edmonton EXPO Centre is seeking skilled Cold Kitchen Chef de Partie to join our culinary team! Working closely with the Sous Chef, you'll be responsible for overseeing the sensory aspects of our dishes, ensuring that the taste, aroma, appearance, and texture meet our high-quality standards. Your role will involve guiding and informing team members about any adjustments needed to uphold our culinary creations' exceptional quality and presentation.

The Edmonton EXPO Centre plays a pivotal role in hosting world-class events, meetings, and conventions, attracting an impressive average of 1.3 million visitors per year. If you thrive on being among exciting action, enjoying live music, and connecting with hundreds of fellow Edmontonians day or night, this is the ideal place!

What we offer to enhance your experience:

• A competitive compensation package complemented by attractive benefits
• Guidance from Red Seal and Award-winning chefs who will serve as your mentors
• Opportunities to take the lead and mentor aspiring culinary talent
• Exciting career growth prospects that sizzle
• Flexible scheduling options to suit your lifestyle
• Access to our Annual Scholarship Program
• Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees

The successful candidate will be responsible for:

• Timely preparation of both hot and cold food items, including soups, meats, vegetables, and desserts, with a commitment to top-notch quality.
• Efficiently managing food production, maintaining detailed records, minimizing waste, and ensuring mise en place readiness for the upcoming day.
• Providing support for culinary production and banquet setup, including hands-on involvement in action stations such as carving.
• Upholding impeccable cleanliness standards per AHS guidelines, focusing on maintaining a well-organized and hygienic workstation.
• Thoroughly completing daily opening and closing checklists, temperature logs, and equipment cleaning responsibilities.
• Strict adherence to the EXPO Centre Health and Safety Standards, ensuring a secure and healthy work environment.

The successful candidate will have:

• Post-secondary education, with a preference for a degree in culinary or hospitality management
• Food Safety Certificate.
• Red Seal Certificate is required.
• 6-7 years’ experience in a high-volume kitchen or banquet operation.
• Excellent understanding of food service and sanitation standards.
• Ability to thrive in a dynamic, fast-paced work environment, including the capacity to stand for extended periods and occasionally lift and/or move up to 24 kilograms.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

Ready to take your culinary journey to the next level? We invite you to apply! This position will remain open until a suitable candidate has been found.

Elevate Your Culinary Journey With Explore Edmonton!

The Edmonton EXPO Centre is seeking a dedicated Demi Chef to join our culinary team! Under the direction of the Sous Chef, the Demi Chef prepares food and observes methods of preparation while ensuring high-quality standards are achieved.

The Edmonton EXPO Centre plays a pivotal role in hosting world-class events, meetings, and conventions, attracting an impressive average of 1.3 million visitors per year. If you thrive on being among exciting action, enjoying live music, and connecting with hundreds of fellow Edmontonians day or night, this is the ideal place!

What we offer to enhance your experience:

• A competitive compensation package complemented by attractive benefits
• Guidance from Red Seal and Award-winning chefs who will serve as your mentors
• Opportunities to take the lead and mentor aspiring culinary talent
• Exciting career growth prospects that sizzle
• Flexible scheduling options to suit your lifestyle
• Access to our Annual Scholarship Program
• Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees

The successful candidate will be responsible for:

• Preparing, seasoning, and cooking foods such as soups, vegetables, and meats for safe consumption, following EXPO specifications.
• Feeling, tasting, and examining the appearance of food prepared and cooked by kitchen staff.
• Ensuring the correct and timely distribution of food and products to the required locations.
• Communicate with the Sous Chef regarding production schedules.
• Ensure proper stock rotation in all areas of the kitchen and minimize waste.
• Manage food quality and productivity by keeping detailed records.
• Assist other employees when required with culinary production and banquet setup, as well as assisting on action stations.
• Ensure the mise en place is ready for the next day according to expectations and demands.
• Maintain a clean workstation in adherence with AHS standards

The successful candidate will have:

• Post-secondary education, with a degree in culinary or hospitality management preferred.
• Food Safety Certification & Red seal required.
• 5-7 years of high-volume kitchen or banquet operational experience is preferred.
• Excellent organizational skills with the ability to assess operations, prioritize and multitask.
• The ability to thrive in a fast-paced environment.
• Occasionally lift and/or move up to 24KG
• Availability to work shifts, daytime, evenings, weekends, and holidays.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

Ready to take your culinary journey to the next level? We invite you to apply! This position will remain open until a suitable candidate has been found.

About the Position

The Guest Experience team focuses on ensuring that customers or visitors have a positive, seamless, and memorable experience during their time at our venues during an event. The GE team is an essential part of the customer experience and is vital to making a memorable experience for our customers.

The Assistant Manager, Guest Experience is responsible to support the delivery and management of all aspects of the guest experience team which includes event staff within the venue as well as the operation of the parking lots. The Assistant Manager, Guest Experience works closely with multiple departments throughout the organization and facilitates the development of a collaborative team approach to maximize short-term and long-term operational efficiencies.

The Assistant Manager, Guest Experiences assists in building and maintaining a highly engaged and productive guest experience team that delivers a high level of customer service to consistently exceed our guest’s expectations.

The successful candidate will have the following:

• Will have 5 years' experience in a customer service focused environment.
• 2 years of supervisory or manager experience.
• Exceptional Organizational skills, ability to problem solve, and have quick decision-making skills.
• Outstanding communication and interpersonal skills, work in collaboration.
• Ability to work in various areas – either indoors in an office setting or outdoors in variety of climates.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than January 22, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About the Position

The Community Initiatives and Agriculture team is looking for a dynamic and results-driven Exhibit Specialist to join our team in conjunction with our KDays team to provide an exceptional vendor experience.

The Exhibit Specialist plays a pivotal role in the coordination of exhibit vendor relations for our events within the CIA team. A key part of this role is involving vendor management and the ability to identify areas needed to support exhibitors, supporting sales strategies and maintaining strong relationships with clients to ensure successful event experiences. Additionally, they often collaborate with event teams to ensure smooth execution and customer satisfaction.

The successful candidate will have the following:

• Post secondary education in business but relevant experience may be considered.
• Previous experience in a customer service or retail environment, demonstrating interaction with customers and understanding of sales processes, and solution focused.
• 2+ years of sales experience, event and exhibit environment.
• Experience with building relationships and strong event execution skills.
• Excellent problem-solving and critical thinking skills.
• Outstanding communication and interpersonal skills, work in collaboration.
• Strong organizational skills, detail-oriented, and ability to multi-task.
• Ability to work a variety of hours depending on the event.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than January 24, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About the Position

Position Type: Temporary Position (12-18 months)

The Banquet Captain plays a critical role in ensuring the successful planning and execution of events at the Edmonton Convention Centre. Reporting to the Banquet Manager, you will work closely with Supervisors and Wait Staff to ensure the highest level of customer satisfaction and adherence to the event specifications.

The ideal candidate will possess excellent communication & organizational skills, attention to detail, and a commitment to delivering high-quality service while fostering a positive guest experience and engaged workforce.

As the successful candidate for this role, your key responsibilities will include:

• Event Supervision: Lead and supervise a team of Supervisors, wait staffs, and bartenders to ensure events are executed smoothly and professionally.
• Client Liaison: Serve as the primary point of contact for clients during events, addressing any requests or concerns promptly and courteously.
• Team Management: Assign tasks to supervisors and wait staff and ensuring clear communication and delegation of responsibilities.
• Setup and Breakdown: Oversee the setup and breakdown of event spaces, including furniture arrangement, decor, and AV equipment as per event requirements which includes back of house as well.
• Service Excellence: Ensure the highest standards of service are maintained throughout the event, including greeting guests, serving food and drinks, and ensuring all needs are met.
• Troubleshooting: Handle any unforeseen issues or conflicts that may arise during the event, ensuring a seamless guest experience.
• Event Execution: Monitor the timeline of events, including speeches, meals, and other scheduled activities, ensuring they stay on track.
• Inventory Management: Ensure that all supplies, such as linens, glassware, and silverware, are maintained and ready for each event.
• Collaboration: Work closely with the kitchen, Event Managers, and management team to ensure the proper coordination and success of the event.
• Post-Event Reports: Provide feedback and post-event reports on staff performance and any improvements needed for future events.
• Health and Safety Compliance: Comply with Health and Safety policies, regulations, and environmental standards while promoting a safe work environment for clients, guests, contractors, and employees.
• Sustainability: Adhere to waste sorting guidelines and support ECC’s sustainability commitment.
• Other duties as assigned.

Qualifications

• 2-3 years working in Banquets, preferably in a large hotel or convention centre environment.
• Previous experience in a leadership or supervisory role in a banquet or hospitality setting, an asset.
• Experience working within a unionized environment, an asset.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Knowledge of event management, health and safety protocols, and food service standards.
• Ability to lead and motivate a team in a fast-paced, dynamic environment.
• Positive attitude, strong work ethic, and commitment to delivering a high-quality guest experience.
• Ability to work in a fast-paced environment, often working long hours on your feet and lifting heavy objects.
• Experience using Event Management Software and proficient in MS Office Suite.

Please note: The job requires onsite presence – and flexibility to accommodate business demands. This may include evenings, weekends, or Stat holidays.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than January 27, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About the Position

The Edmonton EXPO Centre is looking for a Banquet Chef to join the team. Under the direction of the Executive Chef & the Executive Sous Chef, the Banquet Chef supervises, organizes, controls, evaluates and coordinates the activities of Sous Chefs, Senior Chef de Partie, Chef de Partie, Demi-Chef de Partie, Commis, and kitchen helpers. They are also responsible for the planning, preparation, and presentation of food in compliance with the EXPO Centre standards.

The successful candidate will be responsible for:

• Oversee managing the entire kitchen operations including Marketplace Café.
• Provide leadership skills by assigning tasks while utilizing employee capabilities and motivating workers in a high stress environment.
• Be responsible for day-to-day ordering of food and scheduling staff, based on budget and business needs.
• Ensure food is ready and buffet set 30 minutes before service begins.
• Coach and mentor kitchen staff members.
• Practice a positive work environment and moral.
• Manage food quality and productivity by keeping detailed records and minimizing waste and time restriction.
• Ensure that the mise en place is ready for the next day according to expectations and demand.
• Responsible for ordering all food items and ensure they are prepared correctly and safely.
• Ensure requirements for dietary meals and allergies are met.
• Assist Executive Chef to create and build menu for catering, Marketplace Café, and special events.
• Communicate to Executive Chef & Executive Sous Chef of any employee negligence; reporting discrepancies that will affect daily operations.
• Adhere to AGLC, OH&S, and Fire Marshall Codes.
• Understand and follow EXPO Centre’s Health and Safety Standards.
• Support and promote a safe and healthy work environment to clients, guests, contractors, and employees.
• Ensure events comply with EXPO’s Health and Safety and HACCP food standards.
• Promote the services of the Edmonton EXPO Centre to contribute to Edmonton’s image and reputation goals.
• Ensure the EXPO Centre’s service, safety, sustainability, productivity, and community support brand standards are maintained to the highest quality.

The ideal candidate will have:

• 10 years of cooking; 4 years minimum of supervision.
• Previous experience working in banquets as a Sous Chef or Banquet Chef will be an asset.
• Strong knowledge of working in a busy banquet’s kitchen is an asset.
• Able to delegate tasks properly to a minimum of 12 staff.
• Basic computer knowledge and typing skills.
• A strong understanding of departmental budget, accurate forecasting, analysis and tracking of margins, cost containment and revenue achievement.
• Good communication skills, written and verbal.
• Excellent culinary knowledge and willing to keep knowledge up to date by being fully aware of culinary trends and practices.
• Strong organizational and time management skills.
• The ability to work a flexible work schedule.
• Strong ability to prioritize, assess problems and make prompt decisions.
• Knowledge of Health and Safety, HACCP and basic knowledge of First Aid and WHMIS.
• Strong understanding of SDS (Safety Data Sheet).

How to Apply

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. Please submit your interest no later than January 31, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

Elevate Your Journey with Explore Edmonton!

The Edmonton EXPO Centre is searching for enthusiastic and customer service-oriented Part-time Concession Attendants to join the team throughout the spring and summer months! As a Concession Attendant, you will provide positive guest interactions while serving guests in a friendly, fast and efficient manner. Seven (7) days per week availability is required.

The Edmonton EXPO Centre plays a pivotal role in hosting world-class events, meetings, and conventions, attracting an impressive average of 1.3 million visitors per year. This is the ideal place if you thrive on being amidst exciting action, enjoying live music, and connecting with hundreds of fellow Edmontonians day or night! Join us and be a part of the vibrant energy and entertainment hub.

What we offer to enhance your experience:

• A competitive compensation package complemented by attractive benefits
• Seasoned event and hospitality professionals who will serve as your mentors
• Opportunities to take the lead and mentor
• Flexible scheduling options to suit your lifestyle
• Access to our Annual Scholarship Program
• Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees

The successful candidates will be responsible for:

• Cleaning and sanitizing all equipment and surfaces
• Complete opening and closing inventory counts
• Greet guests, delivering consistent professional, friendly and engaging services
• Follow all standard operating procedures
• Maintain a high standard of safety and cleanliness in all areas
• Enter all sales in the POS system

Our successful candidate will have:

• A strong work ethic and positive team attitude
• Cash-handling experience
• Previous experience in a fast-paced food service environment
• Seven (7) days per week availability

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

Join us in creating unforgettable events! We invite you to apply today.

This position will remain open until a suitable candidate has been found.

About the Position
Reporting to the Marketing Account Manager, Festival & Live Entertainment, the Social Media Engagement Specialist will play a crucial role in the Explore Edmonton Global Marketing Team and various business units by spearheading the social media execution for the Community Initiatives & Agriculture and Venues portfolios. This pivotal role provides support to the Edmonton Convention Centre and Edmonton EXPO Centre, as well as owned events and initiatives such as KDays, CFR, and Farmfair International. As a go-to resource for social media expertise within the organization, the Social Media Engagement Specialist will be accountable for crafting effective consumer-facing and B2B social media strategies that maximize our online presence and engagement.  

Working within a tightly knit team, and in alignment with the Social Media Engagement Specialist (Consumer), this position will also collaborate on social media asset gathering projects including planning and promotion. This position will work closely with the Marketing Account Manager, Festival & Live Entertainment, the Marketing Account Manager, Rodeo & Agriculture, and the Marketing Account Manager, Venues, to develop and execute content and social media strategies that support the priorities of those business units. This position will also be responsible for developing and executing relevant content creator strategies in support of Explore Edmonton’s venues and signature events. 

As the successful candidate, your main responsibilities include:

Social Media Community Management

• Management of social media channels (CIA & Venues) 

• Lead online engagement with event attendees, stakeholders, B2B audiences and the potential visitor 

• Manage active listening, especially during major events, conferences, and festivals 

• Collection and analysis of social media analytics, trends research and social campaign optimization 

• Attend owned and attracted events for live interaction  

• Lead scheduling, posting and monitoring of social media content across channels  

• Lead both organic & paid social media strategies in collaboration with the Digital Marketing Manager and marketing Account Managers.

Content Creation and Curation

• Lead social content strategy & asset acquisition (CIA & Venues) 
• Conceptualize, capture and edit short form video & photo content for social media (Instagram, Tik Tok, Facebook) 
• Attend events for live content capture and onsite posting 
• Manage third-party agencies when needed for outsourced content capture
• Collaborate with third-party event producers to increase engagement with hosted events and support the client experience at Explore Edmonton’s venues 

General Administration, Planning & Reporting

• Take active part in campaign brainstorms, asset development and campaign spend decisions 

• Support Marketing Account Managers with robust social media plans, recommendations and reporting 

• Work collaboratively with marketing account managers to develop and implement social media style guides 

• Consult with other business units on their social media activity/strategy 

• Assist with various projects as required 

Qualifications

• Post-secondary education in business (marketing), communications, or tourism preferred
• 2-3 years’ experience in tourism or hospitality social media is an asset
• Keen eye for detail and online analytics tracking.
• Excellent people and communication skills, both oral and written
• Ability to multitask

• Solution driven, with proven ability to think outside the box

• Able to develop and maintain relationships with key stakeholders, industry partners and the general public. A sense of humour and quick-thinking approach to online conversations is essential.

• Knowledgeable about Edmonton

• Passionate about the world of social media and new technology

• Unflappable under tight deadlines

• Familiarity with Adobe suite of software considered an asset

• Familiarity with Facebook Ad Manager considered an asset

• Experience editing short form videos for social media

• Experience with applications like Canva

Please note: This position is a hybrid role, with three days per week in-office and two days per week working from home. Occasional travel and overtime may be required.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than January 30, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

Explore Edmonton Corporation is an agency of the City of Edmonton and is governed by an independent Board of Directors comprised of up to 15 individuals.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported.

About the Position

Our Board of Directors has played a pivotal role in positioning Explore Edmonton as a leader in destination management, overseeing strategies that have driven significant economic and cultural impact for our city.

The Board of Directors is currently looking to fill up to two (2) Director positions and is looking for individuals with:

• A demonstrated passion for Edmonton;
• Commitment to making a difference in the local community;
• Connection to the broader Edmonton business community;
• An understanding of the value of Edmonton’s Visitor Economy and the role Explore Edmonton plays to the City, local, and international communities;
• Demonstrated governance experience;
• Demonstrated ability to make quality decisions;
• Ability to see possibilities and articulate vision into strategies and tactics;
• Commitment to high ethical standards and personal integrity

Term of Office

• Directors are appointed to serve staggered one-, two-, or three-year terms, to a maximum of eight consecutive years of service per Director with additional opportunity for executive positions.

• Appointments are made by resolution of the Shareholder of Explore Edmonton Corporation

Qualifications

No person shall be qualified for appointment as a Director if that person:

• is less than eighteen years of age;
• is of unsound mind and has been so found by a court in Canada or elsewhere or by a physician licensed to practice medicine in Alberta;
• has the status of a bankrupt;
• is not an individual;

How to Apply

If this role interests you, please submit your cover letter and resume via email to: boardrecruitment@exploreedmonton.com no later than January 31, 2025.

About the Position

The Edmonton EXPO Centre is looking for Supervisor, Event Security, to join the team. Reporting to the Manager, Safety & Security, the Supervisor, Event Security is responsible for providing protective services in a customer service-oriented manner while protecting organizational assets and key interests, including people, property, information, and reputation.

The successful candidate will be responsible for:

• Ensuring a safe and welcoming environment for staff, guests, and clients during events at the Edmonton EXPO Centre.
• Conducting investigations into incidents such as property damage, mischief, or other issues identified within the facility.
• Overseeing and monitoring event security guards to ensure compliance with safety protocols and operational standards during events.
• Providing timely feedback to security guards regarding performance and addressing concerns proactively.
• Maintaining effective communication with other departments, including Banquets and Facility Operations, to ensure seamless event coordination.
• Addressing and responding to requests from security guards, internal departments, and clients to resolve issues effectively.
• Demonstrating an understanding of crowd dynamics, individual behaviour, and safety considerations, intervening appropriately when required.
• Enforcing organizational policies and procedures while applying knowledge of relevant acts, statutes, and laws.
• Overseeing staff deployment, ensuring appropriate coverage and effective resource allocation during events.
• Facilitating training for event staff, ensuring they are equipped with the necessary knowledge and skills to maintain a safe and secure environment.

The successful candidate will have:

• A valid Alberta Security Services and Investigators Act License (SSIA Licence).
• Valid ProServe and ProTect certification or be willing to obtain upon hire.
• A high school diploma or equivalent
• Minimum 6 months of security industry-related experience.
• Ability to obtain PPCT or CSTS certification.
• Good written and verbal communication skills (English).
• Ability to stand, walk and sit for significant periods of time.
• Physical ability will be important to this position as security guards often have to handle and transport materials up to 50 lbs.
• Knowledge of applicable Criminal Code statutes, Provincial legislation, and Municipal by-laws.
• Use-of-force and verbal de-escalation training would be an asset.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. Please apply no later than February 7, 2025.

Elevate your Journey with Explore Edmonton

The Edmonton EXPO Centre is looking for Temporary Kitchen Stewards who will be vital to executing the events held at the venue. If you thrive in a fast-paced environment and want to contribute to world-class events, this may be your role!

Note: This is a temporary position.

What we offer to enhance your experience:

• A competitive compensation package complemented by attractive benefits
• Seasoned event and hospitality professionals who will serve as your mentors
• Opportunities to take the lead and mentor
• Flexible scheduling options to suit your lifestyle
• Access to our Annual Scholarship Program
• Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees

The successful candidate will be responsible for:

• Conducting routine cleaning of the food preparation area, Pastry Shop, Hot Kitchen area, kitchen equipment and tools, floors, walls, ceilings, gutters, and hoods or kitchen areas.
• Maintaining waste by ensuring all waste is disposed of efficiently per their categories: compost, garbage, used cooking oil, recycling, and cardboard.
• The cleanliness of ware washing room.
• Supporting EXPO’s sustainability commitment by adhering to waste sorting guidelines

The successful candidate will have:

• Minimum 1 Year experience working in a Hotel/Convention setting with medium to large commercial kitchen
• The ability to stand for long periods, lift 70lbs, and work in an environment with upwards to 90 decibels.
• The ability to work independently within a team, but also collaboration with other departments such as Bars, Banquets, Housekeeping, Culinary and Event Services.
• The availability to work mornings, evenings, nights, and weekends.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

Join us in creating unforgettable events! We invite you to apply today.

This position will remain open until all positions are filled.