Work with Us

About Us

Explore Edmonton proudly presents KDays 2025, hosted annually at the Edmonton EXPO Centre and Exhibition Grounds. This is your opportunity to be part of one of the year's biggest events. Our summer intern opportunities assist in preparing for and participating in support of KDays and other corporate activities throughout the summer. Join our team as a summer intern and help deliver an unforgettable experience!

Internship Details

• Duration: May to August 2025
• Hourly rate: $21.00
• Program: Available through the Canada Summer Jobs Grant Program

These roles support the planning, execution, and wrap-up of KDays and other corporate events over the summer.

Eligibility Criteria

All successful candidates require the following to be eligible for the Canada Summer Job Program:

• Must be between 15 and 30 years of age at the start of employment.
• Must be a Canadian citizen, permanent resident, or person to whom refugee status has been conferred under the Immigration and Refugee Protection Act for the duration of the employment.
• Must have a valid Social Insurance Number (SIN) at the start of employment and be legally entitled to work in Canada per relevant provincial or territorial legislation and regulations.

Note: International students, temporary residents or work permit holders are not eligible to apply or participate in this program.

Available Internships – Role Summaries

• Program Interns: Assist with developing, implementing, and evaluating select programs occurring at and before KDays. Provide research support and assist with program plans related to the area of focus. Communicate and assist in coordinating with program participants, working groups, and other stakeholders. Areas of focus include:
  1. Arts
  2. Innovation
  3. Indigenous
  4. Exhibits
  5. EDI (Equity, Diversity & Inclusion)
• Programming Intern: Supports the planning and delivery of family programming for KDays by coordinating logistics, communicating with exhibitors, entertainers, and community groups, and assisting with setup, operations, and teardown. You’ll help manage budgets, perform administrative tasks, contribute to live event execution, and complete a final program report. This role also includes research and support for future program development.
• Exhibits Intern: As a member of the Community Initiatives and Agriculture team, the Commercial Exhibits Intern will work on the planning, implementation, and evaluation of specific vendor and exhibitor programs within the KDays vendor programming.
• Historical Archivist: Responsible for managing inventory, collection, preservation, care and documentation of artifacts intended to preserve the past for the benefit of future purposes. Assists with planning, development, and execution of archival documentation system. Labels and categorizes archived items. Supports the development of an exhibition of select historical items at KDays.
• Marketing Intern: Provides support for all marketing functions, including content creation, focusing on owned events such as KDays, Farmfair, and CFR. Contributes to campaign development and execution, newsletter distribution, media promotions, design, and communications functions. Posts, schedules, and monitors social media channels.
• Operations Support Intern: Supports the operational planning and delivery of programming for KDays by helping source and secure needed resources. Coordinate closely with program leads, contractors, and participants to ensure smooth setup, execution, and teardown. Assist with budgeting tasks, track expenses, and maintain accurate records. Performs administrative duties and contributes to a final report outlining program outcomes. You’ll also support research and planning efforts aimed at improving future operations.
• People & Culture Assistant: This position provides support through customer service, accurate data entry, employee file management, coordination, and logistics. The successful candidate will participate in People & Culture program activities before, during, and after KDays.
• Engagement & Events Intern: Supports the coordination and execution of strategic corporate events, including, but not limited to, town halls, roundtables, social events, and other stakeholder engagement events as needed. Monitors the company's best practices and standard procedures for corporate event planning across the organization. Prepares briefing notes before and reports following all corporate events.
• Director Assistant: Provides administrative support, including scheduling, communications and document preparation. Coordinate meetings, including preparation and follow-up. Supports project management, event coordination and resolution of escalated customer issues. Liaise with the event team and external partners. Requires a solid understanding of handling confidential and sensitive information.
• Ticketing Intern: Supports the planning, implementation, and evaluation of specific ticketing initiatives for KDays. Coordinates ticket opportunities with group sales, consignment, and fundraiser partners. Fulfills ticket orders and packages. Supports and maintains database integrity. Assists with the coordination of ticketing locations.
• Sponsorship Intern: Provides support on tasks related to delivering Sponsorship commitments, including ticket orders, signage requests, social media campaigns, contests, and promotions. Supports the delivery of hospitality events or experiences exclusive to sponsors. Initiates, builds, and maintains relationships with staff, sponsors, stakeholders, and volunteers.
• Volunteer Services Intern: Assists with the recruitment, onboarding, supervision, recognition, and administration of volunteers for KDays. Uses and maintains the volunteer management database to communicate and schedule volunteers. Builds relationships with volunteers, staff, and other partners. Matches volunteers with positions that align with their skills or availability.
• Events Intern: Assists the Event Manager with planning and delivering client events from start to finish. Participates in meetings, site visits, and on-site coordination to ensure all event details are executed professionally. Collaborate with internal teams and external contractors to meet client expectations and resolve issues as they arise. Track event logistics, budgets, and requirements using USI systems. Address client concerns promptly and help prepare detailed post-event reports to support continuous improvement. Ensures all activities align with health, safety, and Edmonton EXPO Centre standards. Models and promotes Explore Edmonton’s and the EXPO Centre's service values and upholds its reputation and operational standards throughout each event.
• Customer Care Intern: Responds to customer inquiries and concerns professionally and positively. Addresses questions, provides product information, and supports issue resolution. Promote the company and its offerings while identifying customer needs and recommending suitable products. Escalates complex issues to management when needed. Track and report customer feedback to help improve service. Availability for evening and weekend shifts is required.
• Production Assistant, Entertainment Intern: Supports the planning and delivery of entertainment programs for KDays. Update and manage program plans using internal systems. Coordinates with performers and A/V teams to confirm logistics and timelines. Assists with setup, operations, and takedown of entertainment areas. Build strong working relationships with staff, partners, and volunteers. Helps track program budgets and completes related admin tasks. Submit detailed reports after events to capture key outcomes.
• Intern, Environmental Programs: Assists in delivering environmental programs for KDays, focusing on waste reduction and diversion. Helps implement program plans and manage timelines. Supports the development and delivery of training for exhibitors, volunteers, janitorial staff, and community groups. Coordinates program setup, operation, and teardown, collaborating with internal teams, contractors, and program leads. Oversees waste disposal and ensures proper source separation for maximum diversion. Perform administrative duties like data entry and file management. Address questions, monitor program effectiveness, respond to issues, and conduct research to improve future event operations. This position requires evening and weekend work starting around July 1, 2025.
• IT Applications Intern: Supports the Project Administrator and team with business analysis, solution design, software testing, and documentation. Update user guides and monitor the end-user experience. Provide internal and external support and assist with site analytics. During KDays, help cover the Show Office, Customer Care, and Volunteer Office as needed. Participate in debriefs and lessons learned from hosted events. The role may require evening, weekend, irregular shifts, and overtime during KDays. Candidates should have strong organizational and communication skills, proficiency in MS Office, and the ability to work independently and under pressure. Knowledge of the City of Edmonton and KDays is a plus. Full-time availability from May to August 2025 is required, with in-person and remote work as needed.
• Safety Intern: Supports the Safety Manager in promoting a safe environment during KDays by helping deliver daily safety briefings, conducting inspections, and identifying hazards. Assist with documenting Job Hazard Assessments, safety procedures, and incident reports. Participate in safety drills, walk-throughs, and audits to ensure compliance with Alberta OH&S standards. Help coordinate injury reporting, track corrective actions, and support overall safety documentation and follow-up throughout the event.
• Project Coordinator: This position supports the KDays team in organizing project tasks, schedules, budgets, and logistics. The coordinator communicates updates between teams, tracks milestones, and prepares reports on project progress and risks. The coordinator also helps manage issue logs and documents lessons learned for future planning. The coordinator coordinates meetings, collects information from partners, and supports various departments during the event. Evening, weekend, and irregular shifts may be required during KDays.
• Security Intern: Supports the Security Management team by helping coordinate and orient KDays security staff. Assists with distributing equipment, tracking schedules, and maintaining records. Shadow walkthroughs, respond to incidents, and input reports and logs. Help organize staffing data, identify security trends, and support safety improvements. Aid in onboarding, training, and tracking attendance. Provide guest support and ensure adherence to event security protocols.
• CFR and Visitor Enhancement Coordinator: This position will work with the Canadian Finals Rodeo (CFR) team, supporting the Community Initiatives and Agriculture team, focusing on CFR. They will also support the Visitor Experience and Destination Stewardship team by activating at specific attracted and Explore Edmonton events. Major events and initiatives include promoting the CFR at other rodeos and partner events, various special event support (Edmonton Elks, Oilers Playoffs, other sporting and attracted events), and event development support for business events by providing additional visitor engagement. This role will provide value to the work of Explore Edmonton within destination and beyond. The duration is 8 weeks between July and August 2025.

The successful candidates will have:

• Solid prioritization, organization skills, self-motivation, flexibility, and adaptability
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook)
• Strong, demonstrated interpersonal and communication skills (verbal and written)
• Demonstrated sound judgment and professionalism
• Solid understanding of handling confidential information with discretion and professionalism
• Proven ability to work independently and perform effectively in a team environment
• Ability to work under pressure and with time-sensitive deadlines
• Lifting and moving of equipment up to 50lbs
• Knowledge of the City of Edmonton and KDays is considered an asset
• Availability to work full-time from May until August 2025
• Be available for in-person and remote/off-site work as required

How to Apply

We will be accepting applications until May 4, 2025. Please apply with your resume, cover letter, and the position(s) you are interested in.

Application Instructions

• Application deadline: May 4, 2025
• You will be considered for all positions, so submit only one application with your resume and cover letter.
• In your application, please indicate the preferred position(s) you would like to be considered for using the dropdown menu.

These positions are in collaboration with Employment and Social Development Canada (ESDC) – Canada Summer Jobs Grant Program. All summer intern positions pay $21 per hour.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

Ready to join one of the most exciting teams this summer? Apply today and be part of the action behind KDays and other Explore Edmonton corporate events!

Be a Part of the Action!

Explore Edmonton’s two venues, host hundreds of meetings, conventions, concerts, sporting events, and other events every year. If you love to be a part of the action, see live music, and meet and greet hundreds of Edmontonians during the day or night, this is the place to be!

The Edmonton EXPO Centre is looking for temporary Alcohol Service Monitors who will be vital to executing the events coming through the venue, including KDays, which will take place July 18 – 27, 2025.

The successful candidate will be responsible for:

• Provide a welcoming environment for staff, guests and clients at events being held at Edmonton Expo Centre
• Monitor guests and staff to ensure all venue policies and AGLC regulations are followed.
• Document incidents about alcohol service and customer-related incidents

The successful candidate will have:

• High school diploma or equivalent
• Must have valid ProServe
• ProTect certification is an asset
• Minimum 6 months of experience working in a service-related industry preferred
• Excellent verbal and written communication skills
• Calm and professional presence in a fast-paced, customer service environment, while handling stressful situations
• Excellent observation, problem-solving, and decision-making skills
• The ability to obtain valid First Aid Level C/AED certification

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If you are interested in this role, please submit your resume. This posting will remain open until all positions are filled.

Be a Part of the Action!

Explore Edmonton’s two venues, host hundreds of meetings, conventions, concerts, sporting events, and other events every year. If you love to be a part of the action, see live music, and meet and greet hundreds of Edmontonians during the day or night, this is the place to be!

The Edmonton EXPO Centre is looking for temporary Event Security. This position will be vital to executing the events coming through the venue, including KDays, which will take place July 18 – 27, 2025.

The successful candidate will be responsible for:

• Providing general venue security to mitigate and prevent any real or potential security and safety risks to our facilities, clients, guests and staff.
• Providing a safe and welcoming environment for staff, guests and clients, actively monitoring and responding to alarms, crowd dynamics, individual behaviour and safety issues, investigating, reporting and documenting incidents, and maintaining accurate and detailed records of safety issues, incidents and events.
• Work collaboratively in a fast-paced, customer service environment, while handling stressful situations promptly and professionally.

The successful candidate will have:

• A high school diploma or equivalent
• Valid SSIA License
• Valid ProServe and ProTect certificates
• Minimum 6 months of work experience in a service-related industry
• The ability to transport material up to 25lbs, stand for extended periods, and work shiftwork (including nights).

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If you are interested in this role, please submit your resume. This posting will remain open until all positions are filled.

About the Position

Reporting to the Executive Director, Destination Stewardship, the Travel Media Manager will oversee all Explore Edmonton’s Travel Media activity in regional, national, and international markets.

Working with regional and international media, travel writers, producers and travel influencers, this role is responsible for increasing earned media coverage of Edmonton and its tourism products/experiences. This position will manage all geo-markets for the travel media portfolio.

This role is responsible for planning, implementing, and evaluating earned and responsive media development and managing the operational business plan and budget for this work. In addition, this role is responsible for identifying trends and opportunities in regional and international markets and contributing to the overall success of Edmonton’s Visitor Economy.

As the successful candidate, you will:

• Write and distribute press releases highlighting the news about diverse attractions, events, and experiences Edmonton offers.
• Align with Explore Edmonton's social media team to provide user-generated, content creator, and travel influencer content for its social channels, enhancing engagement and authenticity.
• Handle reactive media responses for information and asset requests.
• Develop and maintain targeted media lists, including media outlets, receptive travel publications, and other business outlets to support the overall objectives of Explore Edmonton.
• Work with other Explore Edmonton divisions to develop and implement strategic pitch plans. Develop compelling storytelling to pique the interest of receptive media and create tailored pitches for key publications, focusing on Edmonton's diverse travel experiences.
• Ensure that Edmonton’s TravMedia profile remains up-to-date and relevant, representing the best the city has to offer.
• Align with broader content strategies and team priorities to support key themes and areas of focus through earned media.
• Collaborate with the Destination Stewardship and Global Marketing Teams on paid partnerships with key media outlets.
• Extend invitations to key media and prominent content creators specializing in travel, culinary experiences, sports, business, and city destinations to experience the rich tapestry of Edmonton's offerings.
• Build and enhance relationships with Explore Edmonton partners -
• Build relationships with key partners such as Travel Alberta, Destination Canada, Edmonton International Airport, Airline Partners and Tourism Jasper as related to Travel Media.
• Proactively collaborate with DMO partners at provincial and federal levels to amplify efforts.
• Oversee joint marketing agreements.
• Create and manage custom itineraries for media visits through Travefy. Book experiences, transportation, air travel, meal support and oversee other logistics related to planning the visit.
• Host media in destination and act as main point of contact throughout their trip.
• Responsible for arranging & managing media gifting. Manage and gain support for media FAM tours in partnership with Destination Canada (DC), Travel Alberta (TA), Edmonton International Airport (EIA), Tourism Jasper and other partners.
• Contribute as a key team lead in the international market discussions and air service support meetings.
• Work with Destination Development team on export-ready product development. Increase awareness of Edmonton export-ready experiences.
• Conduct in-market desk side meetings with editors and attend media marketplaces.
• Develop and maintain relationships with Destination Canada (DC), Travel Alberta (TA), and key in-market travel media partners.
• Build, maintain, and enhance strong relationships with travel media publication editors, travel writers, influencers, producers, etc.
• Manage day-to-day market lead responsibilities for travel media in all geo markets.
• Plan, develop, implement, and evaluate travel media distribution channels/sales programs, including media marketplaces, FAMS, and webinars in assigned geo markets
• Reconciliation of expenses and receipts, and managing the overall program spend/budget.
• Responsible for setting unit budget and control within a +/-5% variance throughout the year.
• Unit reporting on financial actuals and forecasts.
• Contribute complete internal and external unit updates to quarterly and annual reports, meeting all deadlines.
• Maintain professional industry-related memberships. Reviewing and adjusting as required.
• Manage data related to Travel Media’s follow-ups and leads as related to key clients.
• Manage communication of internal Travel Media related wins with the broader Explore Edmonton team.
• Work with Agility PR to score articles for reach and value. Archive all resulting digital/print articles and manage coverage tracker.

Qualifications:

• Bachelor’s Degree in Communications, Public Relations, Marketing, or Tourism. Advanced degree is an asset.
• At least 3-5 years of experience in public relations, media outreach, or communications, particularly in the travel and tourism industry. Experience working with journalists, influencers, and media outlets is crucial.
• Minimum 3-5 years leading a project or team.
• Proven experience in planning and executing marketing campaigns, including digital and traditional media channels, with a strong focus on travel or tourism-related content.
• Hands-on experience in organizing media events, familiarization (FAM) tours, media marketplaces, or other promotional activities for destination marketing or brand promotion.
• Knowledge of multiple languages is an asset.
• Experience with programs such as Travefy & TravMedia.
• Knowledge of current trends in travel, tourism marketing, and media relations, particularly in the context of destination marketing.
• Understanding how to leverage social media platforms for brand visibility and engagement.
• Market Dynamics: Familiarity with geographic markets, media channels, and different travel audience segments. Candidate understands the importance of different cultural practices and expectations.
• Familiarity with Edmonton's tourism offerings and the ability to position them effectively to various audiences.
• Strong Communication Skills. Proficient in writing press releases, pitches, and social media content, as well as presenting to key partners.
• Experience in developing and executing engaging activations and events to promote travel and tourism; including planning campaigns, coordinating FAM tours, and executing media programs.
• Expertise in fostering long-term relationships with stakeholders, including travel media, local partners, and tourism organizations across various platforms.
• Ability to thrive in a dynamic environment. Professional, energetic and reliable with well-developed work habits.
• Strategic Thinking: Capable of aligning media activities with broader organizational goals, understanding key markets, and creating targeted pitches.
• Excellent organizational and time management skills with the ability to multi-task, prioritize workload efficiently and work within deadlines.

Please note that this is a hybrid position, allowing you to work two days from home and three days a week in the office. The successful candidate may be required to travel domestically and internationally, as well as work irregular hours, including evenings and weekends.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than May 5, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

About the Position

The Edmonton Convention Centre (ECC) is seeking dedicated and reliable Part-Time Yardman to join our team and help maintain the pristine appearance of our facilities, while ensuring a safe and inviting environment for all. As a crucial member of the ECC Maintenance team, you will play a key role in the upkeep and aesthetics of our premises' exterior, including all entrances and exits, stairs, sidewalks, terraces, lawns, and flowerbeds.

The successful candidate will be responsible for:

• Clearing snow, ice, and debris from entrances, sidewalks, and parking areas.
• Maintaining equipment and performing equipment upkeep tasks.
• Caring for the landscape and garden, including weeding and pruning.
• Collecting litter and maintaining cleanliness in the garbage bay.
• Executing various maintenance duties such as sweeping and drain clearing.
• Complying with health and safety regulations and waste sorting guidelines.
• Documenting site conditions for safety purposes.
• Supporting and promoting sustainability initiatives as part of our brand.

The successful candidate will have:

• High School Diploma or equivalent, but not required
• A Valid Alberta Class 5 Drivers License or equivalent.
• 2+ years of yardman/groundskeeper experience.
• The ability to work outside in all weather conditions.
• The ability to lift up to 50 pounds and withstand physical labour for extended periods.
• Fall arrest/Working From Heights and Skid Steer certifications are required or are willing to be obtained.
• Forklift certification is an asset.
• The ability to operate lawnmowers, snow blowers, forklifts, etc.

How to Apply

If this role piques your interest, please submit your resume. Applications are being reviewed on a rolling basis, and we encourage interested candidates to apply as soon as possible. The job posting will remain open until Friday, May 9, 2025, but early applications are appreciated.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily. We encourage everyone to apply.

About the Position

We are seeking a dynamic and dedicated Assistant Manager, Banquets who is passionate about creating a positive and empowering employee experience. This role is fully responsible for fostering a strong team culture through employee engagement, training, and development. The ideal candidate will serve as a hands-on leader, ensuring our banquet team feels supported, heard, and inspired to deliver exceptional service.

Key Responsibilities:

• Lead by example and provide daily support to banquet staff, acting as a visible and accessible leader on the floor.

• Drive employee engagement by fostering a positive work environment and creating opportunities for team recognition and growth.

• Oversee the training and onboarding of all banquet team members, ensuring consistency, quality, and compliance with company standards.

• Actively manage employee relations, addressing concerns with professionalism, empathy, and fairness.

• Ensure team members have the tools, resources, and support needed to succeed in their roles.

• Collaborate with the Banquet Manager and other departments to ensure smooth event execution and exceptional guest experiences.

• Promote open communication, teamwork, and a culture of accountability.

• Monitor performance, provide ongoing feedback, and support team development and advancement.

• Ensure staffing levels are appropriate and assist in scheduling based on business needs.

Qualifications:

• 2+ years of experience in banquet, hospitality, or food & beverage leadership roles

• Strong understanding of employee engagement and leadership principles

• Proven ability to train, motivate, and develop a diverse team

• Excellent interpersonal and conflict resolution skills

• Flexible schedule, including weekends and holidays as required

• Ability to work in a fast-paced, high-volume environment with professionalism and poise

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than May 23, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

Be a Part of the Action!

Explore Edmonton’s two venues host hundreds of meetings, conventions, concerts, sporting events and other events annually. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for temporary Guest Experience Event Staff, who will be vital to executing the events coming through the venue, including KDays, which will take place July 18 – 27, 2025. Positions will support gate operations, train operations and various roles throughout the site, greeting, answering questions, providing direction and access control.

The successful candidate will be responsible for:

• Welcoming guests, clients and staff with courtesy, professionalism, and a positive attitude
• Providing a great first impression, exuding positive body language
• Maintaining knowledge of the venue and event to support guests with questions
• Providing direction and assistance as required
• Monitoring surroundings to detect potential safety hazards
• Maintaining the cleanliness of the work area

The successful candidate will have:

• Superior communication and interpersonal skills, with a passion for customer service
• Previous customer service experience is considered an asset
• Excellent problem-solving and positive decision-making skills
• Diplomacy and tact when handling sensitive situations and information
• An ability to work well both independently and within a collaborative team environment, with the flexibility to change with new ideas that are introduced
• Knowledge of the City of Edmonton and local attractions is considered an asset
• An ability to work shift work; daytime, evenings, weekends, and holidays

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If you are interested in this role, please submit your resume. This posting will remain active until all positions are filled.

Be a Part of the Action!

Explore Edmonton’s two venues host hundreds of meetings, conventions, concerts, sporting events and other events annually. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be!

The Edmonton EXPO Centre is looking for temporary Parking Attendants who will be vital to executing the events coming through the venue, including KDays and Heritage Days, which will take place July 18 – 27, 2025, and August 2 - 4, 2025.

The successful candidate will be responsible for:

• Providing direction to motorists using hand signals or light batons as necessary
• Controlling traffic flow while ensuring the safety of guests, vehicles, and the parking area
• Assisting guests with the parking payment system
• Welcoming guests, clients and staff with courtesy, professionalism, and a positive attitude
• Maintaining knowledge of the venue and events to support guests with questions
• Lifting, positioning, and removing barricades and signs to open or close parking areas
• Monitoring surroundings to detect potential safety hazards
• Maintaining the cleanliness of the work area

The successful candidate will have:

• Superior communication and interpersonal skills, with a passion for customer service
• The ability to walk and/or stand for long periods while working in various weather conditions.
• Availability to work a flexible schedule, including weekdays, daytime, evening & weekends
• The ability to work in a fast-paced environment and handle stressful situations appropriately
• The ability to work with the public and clients

Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference!

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If you are interested in this role, please submit your resume. This posting will remain active until all positions are filled.

About the Position

Are you a strategic thinker with a passion for building operations, engineering, and sustainability? The Edmonton Convention Centre is looking for a dynamic Director, Facilities & Engineering to lead key infrastructure projects and operations that shape the future of our venue.

Reporting to the General Manager and serving as a key member of our Strategy Team, you’ll oversee everything from structural engineering and building systems to capital projects, venue safety, and security. You’ll play a vital role in standardizing and optimizing facility operations while leading a team that ensures our space is safe, efficient, and future-ready.

This role is perfect for a proven leader with a track record in managing complex projects, building strong relationships with stakeholders, and delivering operational excellence. You’ll collaborate with City of Edmonton officials, architects, designers, contractors, and vendors to bring innovative solutions to life.

From managing budgets and preventive maintenance programs to overseeing emergency response readiness and sustainability initiatives, this role offers a unique opportunity to make a lasting impact at one of Edmonton’s most iconic venues.

What to Expect

The successful candidate will need to be able to thrive in a fast-moving environment, quickly getting up to speed with diverse systems and workflows. They’ll bring strong industry insight, strategic thinking, and a solution-oriented mindset to lead their team through change—adapting with confidence and influencing positive transformation across the organization.

As the successful candidate for this role, you will:

• Oversee daily operations including maintenance, security, and facility systems to ensure efficiency and compliance.
• Lead preventive and corrective maintenance programs to minimize downtime and improve performance.
• Ensure safety and regulatory compliance across all operational activities.
• Drive continuous improvement initiatives related to sustainability, energy use, and accessibility.
• Translate strategic goals into actionable plans with measurable KPIs and timelines.
• Provide quarterly updates and reports to leadership and stakeholders, ensuring alignment with corporate objectives.
• Ensure full compliance with municipal, provincial, and federal regulations, including lease agreement obligations.
• Identify and mitigate operational risks while continuously evaluating performance through data analysis.
• Manage departmental budgets, expenditures, and vendor contracts in alignment with financial goals.
• Oversee capital and internal facility projects from planning to delivery, ensuring timelines, quality, and cost-efficiency.
• Optimize utility usage and resource allocation to promote sustainability and cost control.
• Ensure procurement aligns with policy and supports operational continuity.
• Lead and mentor a diverse team, fostering a collaborative, high-performing culture.
• Drive recruitment, training, and performance development to support workforce needs.
• Build strong relationships with internal and external stakeholders, including unionized teams.
• Promote inclusion, recognize team success, and resolve conflicts effectively.
• Champion ECC’s Health, Safety, Security, and Sustainability programs by ensuring compliance with policies, leading environmental initiatives, and maintaining emergency preparedness in collaboration with safety leadership.
• Represent and uphold Explore Edmonton’s values through decision-making and communication.
• Act as a strategic liaison across departments and with municipal stakeholders.
• Promote innovation, continuous improvement, and customer service excellence.
• Build strong external partnerships and foster transparent communication across levels.

The ideal candidate will have:

• A proven facilities operations leader with 7–10 years of progressive experience, in facility management, building maintenance and/or construction which involved facility planning, construction, maintenance, and operations required.
• 5+ years in a leadership role required with the ability to motivate and develop high-performing, diverse teams in both unionized and non-unionized settings
• Education in Engineering, Facility Management, or Certified Journeyman (relevant trade), or Certified Journeyman - required with a minimum of 3rd Class Engineers’ certificate or equivalent
• An effective strategic thinker and problem solver, with a strong understanding of facilities compliance and municipal governance.
• A PMP or FMC designation is an asset
• Strong communicator who excels in collaborative, multi-stakeholder environments, setting clear expectations and promoting accountability alongside engineering and management teams
• Demonstrates knowledge of facilities management principles involved in large venue assets, strategic planning, resource allocation, leadership technique, maintenance, safety and coordination of people and resources
• Strong motivational leadership with excellent team building skills
• Ability to negotiate the best arrangements, prices, and conditions.
• Experience with MS Office suite, MPulse, or other CMMS
• Knowledge of local and provincial laws regarding Alberta Labour Standards; WCB; FOIP; OH&S Codes; City of Edmonton Parking & Signage By-Laws; Alberta Criminal Code; etc.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than May 21, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.